Country Product Owner Digital Channels

5 days ago

Karachi, Sindh, Pakistan Mashreq Full time 1,500,000 - 2,500,000 per year

Job Purpose

Mashreq Bank Pakistan is seeking a visionary and execution-driven EVP – Head of Digital Channels to lead the development and growth of its digital platforms. The role will be responsible for end-to-end ownership of all customer-facing digital touchpoints including mobile banking, internet banking, and emerging platforms (chatbots, conversational AI, open banking, etc.). This is a critical leadership position that requires strategic thinking, product innovation, and execution excellence to position Mashreq Bank as the leading digital-first bank in Pakistan.

Key result Areas

Strategic Leadership


• Define and execute the bank's digital channel strategy aligned with customer needs, regulatory expectations, and business objectives.


• Champion the digital & agile model across the organization

Platform Ownership


• Lead the product management, design, and development of:

  • Digital Channels (Individual & SME)

  • Website

  • New channels (Open Banking APIs, chatbots, etc.)

Customer Experience & Innovation


• Build intuitive, secure, and personalized digital journeys across platforms.


• Leverage data analytics, customer feedback, and UX best practices to enhance experience.

Technology & Delivery


• Collaborate with Engineering, Information Security, and DevOps to ensure secure, scalable, and high-performing digital platforms.


• Drive agile delivery frameworks and manage digital product backlogs.

Performance & P&L


• Own KPIs related to digital adoption, active users, NPS, and platform performance.


• Optimize digital cost-to-serve while improving engagement and transaction volumes.

Stakeholder & Partner Engagement


• Work closely with Compliance, Risk, and SBP regulators to ensure secure and compliant platforms.


• Build strategic alliances with fintech's, telcos, and technology providers.

Knowledge, Skills and Experience


•
Experience
: 10+ years in digital banking, fintech, or digital product leadership; minimum 5 years in a senior/executive role.


•
Education:
Bachelor's in computer science, Business, or related field; MBA or master's preferred.


•
Expertise in
: Digital channels, UX/UI, Agile delivery, Open APIs, emerging technologies (AI/ML, cloud, open banking)


• Proven track record of launching and scaling digital platforms in banking or financial services.


• Strong understanding of SBP digital banking regulations, cybersecurity, and regional customer behavior.

  • Vice President-Product Owner

    2 weeks ago

    Karachi, Sindh, Pakistan Mashreq Full time 2,000,000 - 2,500,000 per year

    Job PurposeVice President and Product Owner - GTB ChannelsGTB Channels Product Owner (PO) role will have overall accountability and ownership of building, developing, enhancing, commercialising and improving the adoption of GTB channels such NEO Corp (Corporate web banking portal), NEO CORP Mobile App, Corporate APIs, Host to Host (H2H), SWIFTnet and...

  • Country Product Owner

    2 weeks ago

    Karachi, Sindh, Pakistan Mashreq Full time 1,500,000 - 2,500,000 per year

    Job Purpose·Driving strategic roadmap of NeobizManage new product, proposition & campaign roll outsExecute agreed pricing strategiesEnsure adherence to risk & governance frameworksConduct portfolio analysis to proactively identify and pre-empt issues, optimize revenue opportunitiesKey result AreasContribute to the development of value proposition and...

  • Associate Product Owner

    5 days ago

    Karachi, Sindh, Pakistan Sofstica Full time 900,000 - 1,200,000 per year

    About Sofstica:At Sofstica, we are committed to delivering innovative solutions that meet our clients' needs. Our team thrives on collaboration, creativity, and a passion for excellence. We are currently seeking a dedicated and detail-oriented Associate Product Owner to join our dynamic team.Job Summary:As an Associate Product Owner at Sofstica, you will...

  • Technical Product Owner

    7 days ago

    Karachi, Sindh, Pakistan Carpe Diem Team Full time 900,000 - 1,200,000 per year

    About Carpe DiemCarpe Diem is a pioneering IT & Software Development firm serving 300+ clients across the USA with a robust team of 600+ professionals.Specializing in a broad spectrum of technological and creative solutions, we empower our clients with innovative approaches in marketing automations, media buying, and custom software development.Our culture...

  • Head of Neo

    2 weeks ago

    Karachi, Sindh, Pakistan Mashreq Full time 2,000,000 - 2,500,000 per year

    Job PurposeThe Head of Neo (Retail clients) is responsible for driving the growth and success of the retail digital banking unit focusing on individual customer needs. The role involves leading multiple business P&Ls across a fully functional digital bank including: Strategy, Products & client value propositions, client experience and servicing, distribution...

  • Digital Marketing Account Manager

    2 weeks ago

    Karachi, Sindh, Pakistan Enum Digital Full time 1,200,000 - 3,600,000 per year

    About Company:We, Enum Digital ( Digits that Define Growth ) are a fast-growing and well-reputed Dubai's 1st Digital Experiential Marketing Agency. We Activate Businesses & Brands for Digital Change and help Global Organizations and Businesses procure cost-effective, reliable, and world-class software solutions, digital designs, and marketing services. At...

  • AD Merchant Lending

    7 days ago

    Karachi, Sindh, Pakistan easypaisa digital bank Full time 1,200,000 - 3,600,000 per year

    This position holder ensures that the mobile financial payment and lending solutions are offered at the most suitable and preferred channel for all relevant business segments.Duties and Responsibilities:Achieving the annual target of M&LP department.Achieving the merchant QR deployment, retailer activation and volume targets.Responsible for bringing...

  • Country Performance Lead

    7 days ago

    Karachi, Sindh, Pakistan Daraz Full time 900,000 - 1,200,000 per year

    About DarazFounded in 2015, Daraz is South Asia's leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most...

  • YouTube Channel Manager

    2 weeks ago

    Karachi, Sindh, Pakistan ABS INTERNATIONAL Full time 104,000 - 130,878 per year

    Location: Karachi, Pakistan — On-siteJob Type: Full-time with Competitive Compensation PackageSalary: Market-competitive base salarySchedule: Monday–Saturday, 6:00 PM – 2:00 AM PKT (With Night Shift Allowance)Drive YouTube Channel Growth and Digital Success with ABS InternationalABS International seeks a passionate YouTube Channel Manager to lead our...

  • YouTube Channel Manager

    2 weeks ago

    Karachi, Sindh, Pakistan ABS INTERNATIONAL Full time 1,200,000 - 3,600,000 per year

    Job Type: Full-time with Competitive Compensation PackageSalary: Market-competitive base salarySchedule: Monday–Saturday, 6:00 PM – 2:00 AM PKTDrive YouTube Channel Growth and Digital Success with ABS InternationalYour Impact — Core ResponsibilitiesDevelop and execute data-driven content calendars aligned with audience interests and trending...