Product Owner

About Contour

Contour Software

has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started

The Divison:

Join the dynamic team at CSIPay, a thriving payment processing company that partners with Software Providers within the Constellation Software Group. As we continue to expand, we're seeking dedicated individuals to join our Software Development team. Working for a small start-up team will help take you and the company to the next level. If you're passionate about technology, problem-solving, and ensuring quality in products and services, this is the perfect role for you.

How will you make an impact?

• Ownership: with a small team you will be able to take direction and lead projects to make sure deadlines are met

• Learn and grow: you will work with our small team to come up with fresh new ideas and concepts to help product development

• Succeed together: you will get the opportunity to share your knowledge and skills to help shape the company by being a mentor to developers on the team

• You will live up to the rest of our values and promises by committing to integrity, innovation, accountability, and caring about every transaction as if it were your very own

The Position:

The Product Owner (PO) will be responsible for defining, prioritizing, and overseeing the development of products that align with the company's strategic goals. The PO acts as the bridge between the business stakeholders and the development team, ensuring that the product delivers maximum value to the business and users.

Key Responsibilities:

• Product Vision & Roadmap (Strategic Agility): Define and communicate the product vision, strategy, and roadmap in alignment with the company's objectives. Think strategically to ensure the product aligns with long-term business goals.

• Backlog Management (Managing Complexity): Develop, maintain, and prioritize the product backlog, balancing multiple priorities and making trade-offs to handle complex product challenges effectively.

• Stakeholder Engagement (Influence & Interpersonal Savvy): Collaborate with stakeholders to understand their needs, gather requirements, and ensure that the product meets or exceeds expectations. Build strong relationships to align all parties with the product vision.

• User Story Creation (Customer Focus): Write clear, concise user stories with well-defined acceptance criteria that provide direction to the development team. Ensure these stories address customer needs and add value.

• Sprint Planning & Review (Drive for Results): Participate in sprint planning meetings to clarify requirements and set priorities; attend sprint reviews to ensure the product is on track. Focus on delivering high-quality results within time and resource constraints.

• Team Collaboration (Interpersonal Savvy): Work closely with the development team, providing guidance and making quick decisions to ensure the team remains productive. Maintain smooth communication and collaboration.

• Product Launch (Decision Quality): Plan and execute product launches, working with cross-functional teams to ensure all aspects of the product release are coordinated. Make informed, timely decisions to keep the product on track.

• Continuous Improvement (Customer Focus & Drive for Results): Monitor product performance, gather user feedback, and make data-driven decisions to improve the product continuously. Keep a strong focus on customer needs and product quality.

Qualifications:

• Bachelor's degree in Business, Computer Science, or a related field.

• 3-5 years of experience in product management, product ownership, or a related role.

• Strong understanding of Agile methodologies.

• Excellent communication and stakeholder management skills.

• Ability to make quick decisions and provide clear direction in a fast-paced environment.

30/60/90-Day Plan

Day 1-30: Onboarding & Understanding

• Get to Know the Team: Meet with key stakeholders, development team members, and other relevant personnel to understand the company's culture, product, and processes.

• Product Deep Dive: Review current product documentation, roadmaps, and backlogs. Familiarize yourself with the product's current state and any ongoing projects.

• Stakeholder Engagement: Begin building relationships with stakeholders, understanding their needs, and gathering initial requirements and feedback.

• Training: Participate in any necessary training sessions, especially around internal tools and processes.

Day 31-60: Active Contribution & Initial Ownership

• Backlog Management: Start taking ownership of the product backlog, including refining user stories, prioritizing tasks, and ensuring alignment with product goals.

• Sprint Participation: Actively participate in sprint planning and review meetings, providing input and making decisions to keep the team moving forward.

• Quick Wins: Identify and execute a few "quick win" initiatives that can deliver immediate value, helping to build momentum and trust with the team and stakeholders.

• Product Vision: Collaborate with stakeholders to refine and communicate the product vision and roadmap.

Day 61-90: Full Ownership & Strategic Planning

• Full Backlog Ownership: Take full ownership of the product backlog, ensuring it is aligned with the product strategy and goals.

• Strategic Initiatives: Begin planning and executing larger strategic initiatives that align with the product vision and company goals.

• Performance Monitoring: Implement a system to track product performance and user feedback, and use this data to inform future product decisions.

• Stakeholder Communication: Establish a regular communication cadence with stakeholders to keep them informed of product progress and gather ongoing feedback.

• Team Leadership: Continue to build rapport with the development team, acting as a leader and facilitator to ensure successful product delivery.

Lominger Competencies:

• Customer Focus

• Decision Quality

• Strategic Agility

• Managing Complexity

• Influence

• Drive for Results

Exciting Benefits we offer:

• Market-leading Salary
• Medical Coverage – Self & Dependents
• Parents Medical Coverage
• Provident Fund
• Employee Performance-based bonuses
• Home Internet Subsidy
• Conveyance Allowance
• Profit Sharing Plan [Tenured Employees Only]
• Life Benefit
• Child Care Facility
• Company Provided Lunch/Dinner
• Professional Development Budget
• Recreational area for in-house games
• Sporadic On-shore training opportunities
• Friendly work environment
• Leave Encashment

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We're committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we've adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.