Medical Officer
6 days ago
At Mezan Group, our people are our strength — and their wellbeing is our top priority.
We are looking for a dynamic, empathetic, and detail-oriented Health Officer to join our HR Team and take charge of the health & wellbeing ecosystem for the entire Mezan Family nationwide.
If you're passionate about supporting people, creating smooth healthcare experiences, and ensuring timely assistance during critical moments — this role is for you.
Position: Health Officer
Location: Karachi (Head Office)
Department: HR – Employee Services
Employment Type: Full-Time
What You'll Do
As our Health Officer, you will serve as the central link between Mezan employees and the health service provider. Your responsibilities include:
Manage Health Benefits for employees across Pakistan, ensuring seamless access and timely updates.
Coordinate With Health Service Providers to ensure accurate policy implementation, quick resolutions, and strong service levels.
Handle Medical Emergencies by guiding employees/their families, ensuring smooth admission processes, and coordinating approvals when it matters most.
Manage Monthly Movements including new joiners, separated employees, card issuance, endorsements, and timely reporting of additions/deletions.
Provide Support & Awareness by assisting employees with claim processes, coverage queries, and benefit clarifications.
Maintain Data Accuracy through regular tracking, MIS updates, and communication with stakeholders.
Who We're Looking For
Someone who is:
- Empathetic, patient, and service-oriented
- Organized with great attention to detail
- Able to handle urgent situations calmly
- Good at communicating with vendors and employees
- Comfortable working with data & reporting
- Experience in Health Insurance / HR Benefits Administration is preferred
Job Type: Full-time
Pay: Rs60, Rs75,000.00 per month
Work Location: In person
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