Customer Service Representative
1 day ago
Karachi Division, Sindh, Pakistan
Columbus Technology Solutions
Full-time
PKR 469,000 - PKR 759,000 Contract
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Job Description
Columbus Technology Solutions provides outsourced medical administrative support to healthcare organizations through scheduling, reporting, patient care coordination, EMR systems, dialer solutions, and operational reporting tools.
This is a full-time, on-site position based in Karachi supporting U.S. healthcare operations.
- Managing and responding to patient inquiries
- Providing customer support
- Assisting with appointment scheduling
- Supporting administrative and communication processes
- Following company standards and protocols
Job Specification
- Customer service, customer support, and customer relations
- Ability to deliver strong customer satisfaction and customer experience
- Excellent communication and interpersonal skills
- Problem-solving and proactive issue resolution
- Proficiency with standard office tools and technology
- Strong English communication and computer proficiency
- Healthcare or medical field experience is a plus
- Customer service certifications or training are advantageous
Job Rewards and Benefits
Transport