Customer Service Representative

1 day ago

Karachi Division, Sindh, Pakistan Columbus Technology Solutions Full-time PKR 469,000 - PKR 759,000 Contract

Job Description

Columbus Technology Solutions provides outsourced medical administrative support to healthcare organizations through scheduling, reporting, patient care coordination, EMR systems, dialer solutions, and operational reporting tools.

This is a full-time, on-site position based in Karachi supporting U.S. healthcare operations.

  • Managing and responding to patient inquiries
  • Providing customer support
  • Assisting with appointment scheduling
  • Supporting administrative and communication processes
  • Following company standards and protocols

Job Specification

  • Customer service, customer support, and customer relations
  • Ability to deliver strong customer satisfaction and customer experience
  • Excellent communication and interpersonal skills
  • Problem-solving and proactive issue resolution
  • Proficiency with standard office tools and technology
  • Strong English communication and computer proficiency
  • Healthcare or medical field experience is a plus
  • Customer service certifications or training are advantageous

Job Rewards and Benefits

Transport