Customer Experience Lead — Evening

sastaticket is seeking a Customer Service Executive for evening and rotational shifts in Pakistan. You will support customers via calls and other channels, assist with bookings, changes, refunds, and post-booking questions, while maintaining high service quality.You’ll join a fast-paced, results-driven team. Training is provided, with ongoing coaching and...

PTCL Group is seeking a role focused on maintaining service quality and compliance, improving CSAT scores, and driving revenue growth through effective sales and service delivery. The position also emphasizes team development and adherence to organizational standards.The role requires minimum education of a bachelor's degree, proficiency in MS Office and...

Tuitional in Karachi is seeking a full-time on-site Customer Relationship specialist. You will own customer cases end to end—from calls and chats to escalations—ensuring smooth resolution and proactive engagement with students and parents.You will handle communications across WhatsApp, chat, email; coordinate with Academics, Finance, and Tech; maintain...

US Mobile in Karachi is seeking a Product Experience Analyst dedicated to delivering exceptional customer experiences. You will bridge customers and internal teams, shaping a comprehensive CX strategy across all interactions and channels.You will collaborate with product, engineering, and support to optimize processes and products, analyze feedback, and...

Customer Service Executive Evening & Rotational Shifts Turn every customer interaction into clarity, confidence, and trust. Taking ownership of each interaction, building trust through empathy and reliable support, and continuously elevating the customer experience. About Sastaticket.pk Sastaticket.pk is Pakistan’s leading technology-driven travel...

ePAGING Pvt. Ltd. is looking for a motivated, proactive and results-driven Team Lead – Customer Support to lead our customer support operations serving clients in the US health care sector. 🔹 Key Responsibilities - Lead, coach, and motivate the customer support team. - Monitor team performance, productivity, and service quality. - Handle escalations...

Position RequirementEnd-to-End Product Management: Lead the product lifecycle from concept to execution, ensuring alignment with business objectives and user needs.Product Roadmap: Assist in the business owner to plan & implement new ideas and features through market research & user feedback.Structured Problem-Solving: Identify and analyze complex business...

Customer Support Representative Jobs in Karachi Bits Generation is looking for a professional and customer-focused Customer Support Representative to join our growing team. If you have excellent communication skills, enjoy helping customers, and can work in a fast-paced environment, we'd love to hear from you. As a Customer Support Representative, you will...

End-to-End Product Management: Lead the product lifecycle from concept to execution, ensuring alignment with business objectives and user needs.Product Roadmap: Assist in the business owner to plan & implement new ideas and features through market research & user feedback.Structured Problem-Solving: Identify and analyze complex business challenges, break...