Communication Business Executive
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Job Description
Associated Business Solutions Pvt Ltd is an e-commerce services provider based in Bahria Town Phase 7, Rawalpindi, with 15 years of experience supporting online businesses. Its services include product listing, e-commerce account management, customer support, and financial services. We are seeking a Communication Business Executive to help strengthen client relationships and coordinate clear, effective communication across the business.
Responsibilities
- Communicate with prospective and existing business clients to understand their needs and explain relevant service offerings.
- Develop and maintain professional client relationships through timely follow-up and consistent service.
- Coordinate with account management, listing, customer support, and financial services teams to relay client requirements and resolve issues.
- Prepare business correspondence, service updates, meeting notes, and client presentations.
- Track inquiries, conversations, and follow-up actions in company records or customer relationship management tools.
- Identify opportunities to improve communication processes and support client retention and business growth.
- Share recurring client feedback with relevant teams and assist in resolving service concerns.
This role is based in Rawalpindi and suits a confident, organized communicator who can manage several client conversations while representing the company professionally.
Job Specification
- Strong spoken and written business communication, including clear professional correspondence.
- Client relationship management, active listening, needs discovery, and effective follow-up.
- Ability to explain e-commerce services and coordinate client requirements with internal teams.
- Professional presentation, meeting coordination, and preparation of proposals or service updates.
- Organization and attention to detail when managing inquiries, records, and multiple priorities.
- Confident issue handling, problem-solving, and tactful resolution of client concerns.
- Comfort with email, spreadsheets, office productivity tools, and customer relationship management systems.
- Team collaboration, reliability, and a service-oriented approach in a fast-paced business environment.
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