Senior Complaint Resolution Manager

3 days ago

Karachi Division, Sindh, Pakistan Khanewal Full-time PKR 1 - PKR 2 Contract

Khanewal seeks an experienced banking professional to manage customer complaints, ensuring fair resolution and regulatory compliance. You will develop and maintain clear policies, collaborate with Product Development and Quality Assurance, and report on trends to senior management.

The role requires a Bachelor's degree and at least five years of experience in banking or financial services, with a focus on customer satisfaction and process improvement.