
Associate Consultant
22 hours ago
We at Inbox Business Technologies are looking for an enthusiastic and detail-oriented Associate Consultant - ITSM to support the delivery of IT Service Management (ITSM) projects based on ITIL best practices. The candidate should possess a foundational understanding of ITSM concepts and have hands-on experience (even in a support role) in implementing or operating ITSM processes and tools. This role is ideal for individuals looking to build a consulting career in ITSM.
Job Description:- Assist in the implementation and maintenance of ISO 20000-based IT Service Management Systems (ITSM) or ITIL framework.
- Support service maturity assessments, gap analyses, and process improvements.
- Help in documenting and maintaining ITSM policies, procedures, and processes (e.g., Incident, Problem, Change, and Service Level Management).
- Participate in internal audits and assist clients in preparing for external certification audits.
- Minimum Bachelor's degree in IT, Information Security, Business Continuity, or a related field.
- Professional certifications such as ITIL Foundation, ISO 20000 Foundation, or equivalent (preferred but not mandatory).
- Experience: 1-2 years in ITSM or related roles.
- Basic understanding of ISO 20000, ITIL service management principles, and ITSM tools.
- Good communication and interpersonal skills.
- Strong documentation, report writing, and research skills.
- Associate
- Full-time
- Consulting, Information Technology, and Sales
- IT Services and IT Consulting
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Associate Consultant
5 days ago
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Associate Consultant
4 days ago
Islamabad, Islamabad, Pakistan Inbox Business Technologies Full timeWe at Inbox Business Technologies are seeking a proactive and detail-oriented Associate Consultant - BCMS to support the implementation and management of Business Continuity Management Systems in line with ISO 22301 standards. This role is ideal for early-career professionals who have foundational experience or exposure to BCMS projects, business impact...
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Associate Consultant
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1 week ago
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2 weeks ago
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Associate Officer, Community Program Support
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