Technical Writer

3 days ago

Islamabad, Islamabad, Pakistan Isloo Tech Full time

2 days ago Be among the first 25 applicants

We are looking for a detail-oriented Technical Writer with a strong background in software documentation, particularly in ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems. You will be responsible for creating clear, concise, and user-friendly documentation for our internal teams, clients, and end-users.

This role requires strong collaboration with software developers, product managers, QA engineers, and support teams to translate complex concepts into accessible and accurate content.

About the Role:

We are looking for a detail-oriented Technical Writer with a strong background in software documentation, particularly in ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems. You will be responsible for creating clear, concise, and user-friendly documentation for our internal teams, clients, and end-users.

This role requires strong collaboration with software developers, product managers, QA engineers, and support teams to translate complex concepts into accessible and accurate content.

Key Responsibilities:
  • Create and maintain high-quality documentation including user manuals, training guides, release notes, system configuration documents, API references, and FAQs.
  • Translate technical concepts into simple language for non-technical users.
  • Collaborate with developers, product managers, and QA teams to understand software functionality and changes.
  • Develop onboarding documentation and user training materials.
  • Organize and manage document repositories for version control and easy access.
  • Conduct periodic reviews and updates of existing content to ensure accuracy and relevancy.
  • Contribute to the UI/UX improvement process by identifying documentation-related usability gaps.
  • Ensure consistency in tone, terminology, and formatting across all documentation.
Required Skills & Qualifications:
  • Proven experience as a technical writer in a software development environment, preferably for ERP and CRM platforms.
  • Excellent written and verbal English communication skills.
  • Strong understanding of software development lifecycle and agile methodologies.
  • Experience using documentation tools.
  • Familiarity with API documentation tools like Swagger/OpenAPI is a plus.
  • Ability to quickly grasp complex technical concepts and make them easily understandable.
  • Detail-oriented with strong organizational and project management skills.
  • Bachelor's degree in Computer Science/Software Engineering.
Preferred Qualifications (Nice to Have):
  • Experience documenting Laravel, React, or similar modern frameworks.
  • Familiarity with ERP/CRM modules such as procurement, sales, finance, HR, or inventory.
  • Basic understanding of database structures and RESTful APIs.
  • Knowledge of tools like Git, Trello.
  • Understanding of multilingual documentation requirements.
What We Offer:
  • A collaborative and growth-oriented work environment
  • Opportunity to work on impactful products used by real estate, construction, and service industries
  • Competitive salary package
  • Career development and upskilling opportunities

Send your resume to: support@islootech.com

You can expect to hear back from us within 4-5 working days. Our recruitment team will call you on the provided contact number for initial screening. Best of Luck

Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionMarketing, Public Relations, and Writing/Editing

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