Technical Writer

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Sign in to access AI-powered advices

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

We are looking for a detail-oriented Technical Writer with a strong background in software documentation, particularly in ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems. You will be responsible for creating clear, concise, and user-friendly documentation for our internal teams, clients, and end-users.

This role requires strong collaboration with software developers, product managers, QA engineers, and support teams to translate complex concepts into accessible and accurate content.

About the Role:

We are looking for a detail-oriented Technical Writer with a strong background in software documentation, particularly in ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems. You will be responsible for creating clear, concise, and user-friendly documentation for our internal teams, clients, and end-users.

This role requires strong collaboration with software developers, product managers, QA engineers, and support teams to translate complex concepts into accessible and accurate content.

Key Responsibilities:

• Create and maintain high-quality documentation including user manuals, training guides, release notes, system configuration documents, API references, and FAQs.
• Translate technical concepts into simple language for non-technical users.
• Collaborate with developers, product managers, and QA teams to understand software functionality and changes.
• Develop onboarding documentation and user training materials.
• Organize and manage document repositories for version control and easy access.
• Conduct periodic reviews and updates of existing content to ensure accuracy and relevancy.
• Contribute to the UI/UX improvement process by identifying documentation-related usability gaps.
• Ensure consistency in tone, terminology, and formatting across all documentation.

Required Skills & Qualifications:

• Proven experience as a technical writer in a software development environment, preferably for ERP and CRM platforms.
• Excellent written and verbal English communication skills.
• Strong understanding of software development lifecycle and agile methodologies.
• Experience using documentation tools.
• Familiarity with API documentation tools like Swagger/OpenAPI is a plus.
• Ability to quickly grasp complex technical concepts and make them easily understandable.
• Detail-oriented with strong organizational and project management skills.
• Bachelor's degree in Computer Science/Software Engineering.

Preferred Qualifications (Nice to Have):

• Experience documenting Laravel, React, or similar modern frameworks.
• Familiarity with ERP/CRM modules such as procurement, sales, finance, HR, or inventory.
• Basic understanding of database structures and RESTful APIs.
• Knowledge of tools like Git, Trello.
• Understanding of multilingual documentation requirements.

What We Offer:

• A collaborative and growth-oriented work environment
• Opportunity to work on impactful products used by real estate, construction, and service industries
• Competitive salary package
• Career development and upskilling opportunities

Send your resume to: support@islootech.com

You can expect to hear back from us within 4-5 working days. Our recruitment team will call you on the provided contact number for initial screening. Best of Luck

Seniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

Job function

• Job functionMarketing, Public Relations, and Writing/Editing

Referrals increase your chances of interviewing at Isloo Tech by 2x

Sign in to set job alerts for "Technical Writer" roles.

Continue with Google Continue with Google

Continue with Google Continue with Google

YouTube Video Content Writer – AI & SaaS FocusTalent Development Content Specialist (Instructional Designer)

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

---