Senior Executive Human Resources
2 weeks ago
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- Strategic HR Leadership: Lead the development and implementation of HR strategies aligned with the organization's goals and business objectives.
- Talent Acquisition & Retention: Oversee the recruitment process, ensuring top talent is hired, onboarded, and retained. Manage employee development, performance appraisals, and career progression plans.
- Employee Relations: Cultivate a positive work environment by addressing employee concerns, fostering engagement, and ensuring legal and ethical compliance with labor laws and regulations.
- Compensation & Benefits: Design competitive compensation structures, review employee benefits packages, and ensure equitable and motivating pay structures.
- Training & Development: Spearhead employee training initiatives and leadership development programs to enhance skills and career growth.
- HR Systems & Processes: Oversee the efficiency of HR processes and ensure systems are streamlined to support company objectives, including performance management, payroll, and HRIS platforms.
- Leadership & Team Development: Mentor and guide junior HR staff while collaborating with senior leadership teams to integrate HR initiatives into broader organizational strategy.
Requirements:
- Bachelor's degree in Human Resources, Business Administration, or related field. A Master's degree or relevant certifications (e.g., SHRM-SCP, CHRO) would be an advantage.
- Proven experience (4+ years) in human resources mainly in the call center industry.
- Strong knowledge of HR best practices, employment law, and industry trends.
- Excellent leadership, communication, and interpersonal skills.
- Ability to influence, build relationships, and navigate complex organizational challenges.
- Experience with HRIS and performance management tools.
Job Timings: Evening Shift (5pm to 1am)
Seniority LevelExecutive
Employment TypeFull-time
Job FunctionHuman Resources
IndustriesTelephone Call Centers
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