Spanish Speaker CSR

2 weeks ago


Lahore, Punjab, Pakistan WeeOutsource Full time
Job Description:

Join our dynamic team at a reputable company in Lahore, specializing in the Accounting industry. We provide a range of services including inbound customer support, order processing, and technical support. Our mission is to deliver exceptional customer service and support, ensuring client satisfaction. We are seeking a dedicated Night Spanish Speaker Customer Service Representative with at least 1 year of experience.

Responsibilities:
- Handle inbound and outbound customer inquiries in Spanish.
- Provide technical support and assist with billing and account inquiries.
- Process orders and manage customer accounts efficiently.
- Gather customer feedback and ensure high-quality service.
- Maintain CRM and support with data entry tasks as required.

Job Specification:

- Excellent verbal and written communication skills in Spanish and English.
- Strong problem-solving abilities and attention to detail.
- Proficient in CRM management and basic computer skills.
- Ability to work independently and as part of a team.

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