IT&D Sr. Analyst, Product Management

Reckitt is home to trusted hygiene, health, and nutrition brands. Our purpose is to protect, heal and nurture in the pursuit of a cleaner, healthier world. We are a global team united by this purpose.

In IT and Digital, you'll be a force for good, championing cybersecurity, shaping how technology improves our business, or working with data to guide product innovation. Working globally across functions, you'll own projects and processes from start to finish, with influence and visibility to achieve what needs to be done. If you bring ideas to the table, you'll receive support and investment to make them happen. Your potential will be nurtured with space and development opportunities through varied, high-impact projects across multiple businesses, from Research and Product Development to Sales.

About the role

Reporting to the IT&D Senior Product Line Manager - Customer Planning, you will support the development of processes and template standards for changes to Global TPM solutions. You will govern and enforce these processes and standards during the lifecycle of Sales Channel management projects, infrastructure & network changes, major programme or continuous improvement activity. You will also support Business Relationship Managers (BRMs) in the Functional Relationship Management team during business case stages.

This role has overall responsibility for application lifecycle management of specific applications that deal with Trade Spend Management and aims to ensure effective controls, consistency, standardisation and optimisation of Trade Promotion Management systems in Reckitt.

• Support the development of a blueprint to achieve standardised solutions within Reckitt to simplify the change process going forward. This includes business process maps, data flows and integration points
• Work with Architects, Product Managers and business stakeholders to assess solution options
• Provide input and develop cost/implementation/technology plans up to TRB approval
• Maintain ownership of technology roadmap and vendor upgrade path and plan accordingly
• Be engaged in TPM application rollout to new markets and work with the business team for any customisations as per business needs
• Oversee change requests, provide guidance and approval as required
• Own small development, coordinate development strategy, ensure funding in place
• Maintain relationship with vendor support and escalation of issues
• Ensure BAU team is supported in terms of business process understanding, upskilling and documentation to help improve the services
• Ensure appropriate documentation is developed and maintained and available as required
• Prepare for and participate in audits as required: ensure any audit findings are closed out
• Lead and co-ordinate IT General Controls evidence, testing and remediation for Sales systems
• Identify opportunities to streamline, consolidate or simplify the sales systems landscape for the RGM landscape, specifically TPM
• Act as SME for application and provide input/guidance/support to Project Teams

• Educated in Business discipline or Computer Science to degree level, or equivalent experience
• Overall experience of around 8 to 10 years with at least 5 years of relevant experience
• Expertise in CRM/TPM solutions like Siebel, SAP TPM, Salesforce CGC or any others
• Microsoft Office Suite proficiency
• Strong team player who is collaborative and able to carry out tasks independently while delivering timely results
• Power BI
• Ability to communicate effectively and confidently at all levels and teams

• Relevant Technical Certification
• ITIL V3 to Intermediate level
• Experience of working within FMCG or Retail sector
• Experience working with data modelling, data visualisation, SQL querying and dashboard creation

Power BI, SAP TPM, Microsoft Office, Salesforce CGC

With inclusion at the heart of everything we do, we support our people through Employee Resource Groups and offer wellbeing benefits, life insurance, and global share plans. We provide opportunities for short-term incentives in line with Reckitt's pay-for-performance philosophy.

We recognise that great people come with potential as well as experience. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; and size or any other basis protected by law.