Remote Dispatcher

Infina Health is looking to hire dispatchers for all shifts to manage all the growth Must have prior EMS Experience.

We are seeking dispatchers to work at all hours of the day and all days of the week (24/7). We can accommodate various work schedules.

We are looking for a reliable Dispatcher who will receive requests, transmit messages, and track vehicles. The ideal candidate must be an excellent communicator, able to remain calm and composed, especially in emergency situations. You must be capable of multitasking and taking appropriate action with minimal supervision. The goal is to facilitate effective communication by ensuring the accurate and timely transmission of information.

• Receive emergency and non-emergency calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders for products or deliveries
• Prioritize calls based on urgency and importance
• Use radio, phone, or computer to send crews, vehicles, or other field units to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedules
• Provide field units with information about orders, traffic, obstacles, and requirements
• Enter data into the computer system and maintain logs and records of calls, activities, and other information

• Proven experience as a dispatcher or in a relevant position
• Fast typing skills with experience in data entry
• Knowledge of procedures and guidelines for emergency situations
• Proficient in English and Spanish (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgment and critical thinking
• High school diploma