
RTO Gujranwala Password Recovery Agent
4 weeks ago
Key Responsibilities:
- Assist taxpayers in recovering passwords for FBR, ensuring the process is secure and efficient.
- Verify the identity of applicants through established verification protocols before granting password recovery access.
- Guide users through recovery issues related to account access or login credentials.
- Maintain a detailed log of recovery requests and resolutions for record-keeping and audit purposes.
- Educate taxpayers about secure password practices and system usage to prevent future account access issues.
Required Skills and Qualifications:
- Strong communication skills in Urdu and English, with a focus on customer service.
- Basic knowledge of FBR systems.
- Knowledge of tax-related processes and terminology.
Key Competencies:
- Attention to detail and accuracy.
- Customer-oriented approach with patience and empathy.
- Ability to work independently and within a team.
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