FBR System Administrator

3 days ago


Gujujranwala City Tehsil, Pakistan beBeePasswordRecovery Full time 6,000,000 - 7,500,000

The role of a Password Recovery Specialist is pivotal within the Federal Board of Revenue. They are responsible for assisting taxpayers and internal users in recovering or resetting their login credentials.

Key Responsibilities:
  • Support taxpayers in recovering passwords for FBR, ensuring the process is secure and efficient.
  • Verify the identity of applicants through established verification protocols before granting password recovery access.
  • Provide guidance to users experiencing issues with account access or login credentials.
  • Maintain detailed records of recovery requests and resolutions for audit purposes.
  • Educate taxpayers on secure password practices and system usage to prevent future account access issues.
Required Skills and Qualifications:
  • Strong communication skills in Urdu and English, with a focus on customer service.
  • Basic knowledge of FBR systems.
  • Understanding of tax-related processes and terminology.
Key Competencies:
  • Attention to detail and accuracy.
  • Customer-centric approach with empathy.
  • Ability to work independently and as part of a team.


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