Data Processing Officer

3 weeks ago


Karachi, Sindh, Pakistan K-Electric Full time

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To ensure that the respective database remains updated at all times and that required information is provided to all concerned on immediate basis.

Education

Minimum Graduate; additional computer training/certification

Experience

1 to 2 years' relevant experience

Knowledge

  • Data Management
  • Basic knowledge of SAP
  • Typing speed

Area of Responsibility

DPO – Meter Reading:

  • Prepare data transfer for each cycle day in the month as per schedule.
  • Process allowance & reversal cases preferably within the month.
  • Ensure timely processing of consumer complaints/tickets routed to him and undertake closures within TATs.
  • Ensure processing of unbilled revue through tariff change and undercharged cases.
  • Ensure prompt processing of NC cases (NC, MNCV) for taking them on billing panel.
  • Execute Name change cases, SD posting and ensure tagging of all new connections on GIS as per policy.
  • Report daily CD wise reports to Line Manager on meter reading exceptions e.g. consumption variance, inactive/minimum cases etc.
  • Clear implausible reading cases after acquiring due validations through check readings.
  • Post Security Deposit (SD) in system after verification to avoid any duplication and amend Business Master Data accordingly.
  • Ensure timely processing of IRBs.
  • Lock and unlock disputed amount as directed by Line Manager.

DPO Recovery:

  • Prepare DC Schedule after carrying out due analysis of defaulters.
  • Verify cash updates for setting DC targets.
  • Carry out anomalies' analysis and coordinate with CA and other functions for issue resolution.
  • Prepare schedules for carrying out recovery drives with KE security and other LEAs.
  • Maintain mileage statement for vehicles deployed at DCRC.
  • Prepare schedule for Meter Installation teams (FMR/NC/MNCV).
  • Perform meter replacement related analysis and share highlights with Line Manager on periodical basis.
  • Maintain mileage statement for vehicles deployed at Meter Installation teams.

DPO Meter Inspection (SIR Working):

  • Process Site Inspection Reports (SIRs), update respective consumer data in SAP accordingly.
  • Sort SIRs and manually/electronically dispatch them to CA for necessary further action.
  • Close the case in system/SAP post resolution and ensure maintaining necessary record.
  • Create debit notes as and when required.
  • Execute complete process for calculating LT losses of the IBC on a monthly basis.
  • Coordinate with concerned for mapping correction and related issues.
  • Ensure entering accurate check meter readings in EDM and identify anomalies immediately to the Line Manager.
  • Check for discrepancies in received data from MIOs and ensure ground recheck wherever required.

Health, Safety & Environment

Ensure that department operates in accordance with all the applicable health, safety and environmental protocols leading towards safety and well-being of staff & public.

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