
Data Processing Officer
3 weeks ago
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To ensure that the respective database remains updated at all times and that required information is provided to all concerned on immediate basis.
Education
Minimum Graduate; additional computer training/certification
Experience
1 to 2 years' relevant experience
Knowledge
- Data Management
- Basic knowledge of SAP
- Typing speed
Area of Responsibility
DPO – Meter Reading:
- Prepare data transfer for each cycle day in the month as per schedule.
- Process allowance & reversal cases preferably within the month.
- Ensure timely processing of consumer complaints/tickets routed to him and undertake closures within TATs.
- Ensure processing of unbilled revue through tariff change and undercharged cases.
- Ensure prompt processing of NC cases (NC, MNCV) for taking them on billing panel.
- Execute Name change cases, SD posting and ensure tagging of all new connections on GIS as per policy.
- Report daily CD wise reports to Line Manager on meter reading exceptions e.g. consumption variance, inactive/minimum cases etc.
- Clear implausible reading cases after acquiring due validations through check readings.
- Post Security Deposit (SD) in system after verification to avoid any duplication and amend Business Master Data accordingly.
- Ensure timely processing of IRBs.
- Lock and unlock disputed amount as directed by Line Manager.
DPO Recovery:
- Prepare DC Schedule after carrying out due analysis of defaulters.
- Verify cash updates for setting DC targets.
- Carry out anomalies' analysis and coordinate with CA and other functions for issue resolution.
- Prepare schedules for carrying out recovery drives with KE security and other LEAs.
- Maintain mileage statement for vehicles deployed at DCRC.
- Prepare schedule for Meter Installation teams (FMR/NC/MNCV).
- Perform meter replacement related analysis and share highlights with Line Manager on periodical basis.
- Maintain mileage statement for vehicles deployed at Meter Installation teams.
DPO Meter Inspection (SIR Working):
- Process Site Inspection Reports (SIRs), update respective consumer data in SAP accordingly.
- Sort SIRs and manually/electronically dispatch them to CA for necessary further action.
- Close the case in system/SAP post resolution and ensure maintaining necessary record.
- Create debit notes as and when required.
- Execute complete process for calculating LT losses of the IBC on a monthly basis.
- Coordinate with concerned for mapping correction and related issues.
- Ensure entering accurate check meter readings in EDM and identify anomalies immediately to the Line Manager.
- Check for discrepancies in received data from MIOs and ensure ground recheck wherever required.
Health, Safety & Environment
Ensure that department operates in accordance with all the applicable health, safety and environmental protocols leading towards safety and well-being of staff & public.
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