Communication Manager

4 weeks ago

Lahore, Punjab, Pakistan Hfarazm Software LLC Full time

The Communication Manager holds a key position at Hfarazm. The Communication Manager is responsible for all communication between clients, the public, queries, and team members.

Job ID
CM01

Status
UnAvailable

Type
Regular Full-Time

Total Positions
1

Category
Management

Responsibilities
  • Update the client regarding the progress of their queries
  • Excellent oral/written communication skills to clearly convey information to team members and clients
  • Strong ability to manage deadlines and multiple projects and priorities with internal team members and clients
  • Provide accurate and timely feedback for measuring, tracking, and driving high service levels and product improvements
  • Understanding of web usability, email best practices, and online marketing needs
  • Improve site quality continuously by reporting, prioritizing, and directing the team for fixing bugs
  • Manage brand social media
  • Develop creative social media initiatives to increase onsite engagement
  • Define key performance indicators, campaign monitoring, analytics, and reporting methods to gauge success
  • Develop goals to measure engagement and track and analyze statistical reports
Required Skills & Knowledge
  • A strong interest and experience in social media content management
  • This position requires the display of exceptional communication skills
  • Strong organization, prioritization, and follow-up abilities
  • Ability to maintain confidentiality and handle information with discretion
  • Familiarity with data management, SEO, and SEM; well-versed in Excel
  • Knowledge of best practices in web usability and design is a plus
  • Customer service and technical support abilities
  • Strong analytical and problem-solving skills, with the ability to multi-task
  • Hands-on experience with social networking sites in a professional capacity
  • Experience with online monitoring and measurement platforms including but not limited to Google Analytics and Webmaster tools
  • Technical understanding of existing digital platforms, emerging technologies/trends, and integration strategies
Education & Experience
  • Degree in Business Management / Administration / Marketing / Communication
  • Minimum 1 year of professional experience

Attach your resume (2MB file of DOCX or PDF only) below and click send.

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