Technical Content Writer

2 weeks ago

Lahore, Punjab, Pakistan Hostingshouse (Pvt) Ltd. Full time

NOTE: THIS IS NOT FOR YOU IF YOU HAVEN'T WORKED ON API DOCUMENTATION

NOTE: THIS IS NOT A REMOTE JOB

At Mumara, we are dedicated to providing our clients with cutting-edge email marketing automation solutions and related products. We believe in innovation, excellence, and delivering top-notch services that empower our customers to achieve their marketing goals.

Job Overview:

Mumara is seeking a talented and experienced Technical Content Writer to join our dynamic team. The ideal candidate will be responsible for creating comprehensive, clear, and engaging documentation of our products. This role demands a high level of technical proficiency, excellent writing skills, and the ability to simplify complex concepts for a diverse audience.

Responsibilities
  1. Develop, write, and edit technical documentation, including user guides, API documentation, and in-product help content.
  2. Craft compelling and informative technology blog posts highlighting Mumara's features, updates, and industry insights.
  3. Collaborate with product managers, developers, and the marketing team to ensure content accuracy and alignment with Mumara's voice and goals.
  4. Translate technical information into user-friendly language that meets the needs of diverse audiences, including customers, partners, and internal teams.
  5. Maintain and update existing documentation and content to ensure relevance and accuracy.
  6. Participate in product development meetings to gather information and understand user needs and product enhancements.
Qualifications
  1. Bachelor's degree in Technical Writing, Computer Science, Information Technology, or a related field.
  2. Minimum of 3 years of experience in technical writing or content creation, preferably in the technology or software industry.
  3. Strong understanding of technical concepts, with the ability to articulate these to both technical and non-technical audiences.
  4. Excellent writing, editing, and communication skills.
  5. Proficient in content management systems and documentation tools.
  6. Ability to work independently and collaboratively in a fast-paced environment.
  7. Attention to detail and a commitment to producing high-quality work.
What We Offer:
  1. A vibrant and supportive work environment where innovation and creativity are encouraged.
  2. The opportunity to work with a leading technology company and make a significant impact on our product and community.
  3. Competitive salary
  4. Professional growth and development opportunities.

Information Technology and Services - Lahore, Pakistan

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