Customer support Engineer

5 days ago


Gujrat, Punjab, Pakistan TouchPoint (Pvt) Limited Full time

Company Description

TouchPoint (Pvt.) Limited is a leading name in Pakistan's financial technology landscape, specializing in self-service solutions since 2007. The company is committed to enhancing the accessibility and reliability of financial services, with a focus on revolutionizing banking services across Pakistan. TouchPoint builds strong relationships with customers, understands their challenges, and offers innovative solutions to address current and future needs.

Role Description

This is a full-time on-site Customer Support Engineer role located in Gujrāt. The Customer Support Engineer will be responsible for providing troubleshooting, technical support, field service, and effective communication with customers. The role involves resolving customer technical issues, ensuring smooth operation of self-service solutions, and maintaining high levels of customer satisfaction.

Qualifications

  • Customer Support and Technical Support skills
  • Troubleshooting and Field Service abilities
  • Strong communication skills
  • Experience in providing customer support in a technical environment
  • Ability to work well under pressure and in a fast-paced environment
  • Technical degree or certification is a plus
  • Experience in the financial technology industry is beneficial

Apply at: jobs@touchpoint.pk before May 20,2025

#J-18808-Ljbffr

  • Gujrat, Punjab, Pakistan beBee Careers Full time

    About the Position">We are seeking an entry-level engineer with a strong foundation in electrical systems and a drive for quality work and problem-solving in real-time environments. This is a full-time on-site role focused on supporting electrical infrastructure projects, installation, maintenance, and project execution.">Job Description">Assist in planning...


  • Gujrat, Punjab, Pakistan beBee Careers Full time

    This is an exciting opportunity for a skilled Customer Support professional to join our team as a Customer Support Engineer.The successful candidate will be responsible for delivering exceptional customer experiences through timely and effective resolution of technical issues.About the RoleDeliver first-class technical support to customers via phone, email,...


  • Gujrat, Punjab, Pakistan beBee Careers Full time

    We are seeking a skilled Customer Support Engineer to join our team as a full-time on-site employee.The ideal candidate will possess excellent technical support and troubleshooting skills, as well as strong communication abilities.About the PositionProvide technical support to customers via various channelsTroubleshoot and resolve complex technical...


  • Gujrat, Punjab, Pakistan beBee Careers Full time

    Fortinet Engineer Job ResponsibilitiesKey Responsibilities:Support the deployment of SD-WAN solutions, including setting up SLA parameters, load balancing, and key SD-WAN features in a high-availability setup.Analyze and monitor customer VDOMs for security vulnerabilities and resolve any issues.Set up FortiAnalyzer reports for multiple sectors, providing...


  • Gujrat, Punjab, Pakistan beBee Careers Full time

    This is a full-time on-site Customer Support role.The ideal candidate will be responsible for providing troubleshooting, technical support, and effective communication with customers. This involves resolving customer technical issues, ensuring smooth operation of self-service solutions, and maintaining high levels of customer satisfaction.Key...


  • Gujrat, Punjab, Pakistan beBee Careers Full time

    Mechanical Assistant Manager Job DescriptionJob Overview:This is an exciting opportunity for a skilled and experienced Mechanical Assistant Manager to join our team. As an Assistant Manager, you will be responsible for supporting the Chief Engineer in ensuring the efficient operation of all machinery, equipment, and engineering facilities.

  • Sub Engineer

    1 week ago


    Gujrat, Punjab, Pakistan Bilal Engineering Services (Pvt.) Ltd. Full time

    Bilal Engineering Services (Pvt.) Ltd. is a trusted name in Civil, Electrical, and Mechanical contracting, delivering turnkey solutions with a strong focus on quality, safety, and efficiency. From HT/LT systems to underground ducting, telecom works, and smart electrification.Our portfolio includes housing society electrification, international airport...


  • Gujrat, Punjab, Pakistan beBee Careers Full time

    About the Role:We are seeking a highly skilled Service and Support Technician to join our team. As a key member of our support team, you will play a crucial role in ensuring customer satisfaction and loyalty through prompt and efficient service delivery.Key Responsibilities:Erecting and commissioning equipment at customer sites.Conducting routine health...


  • Gujrat, Punjab, Pakistan beBee Careers Full time

    Job Overview:">This is a Senior Design Engineer role that involves providing technical and managerial leadership to a small team within the design and development department. The ideal candidate will have 8-10 years of experience in solid modeling, producing solid works, and possess a good grasp of design principles and GDT. Exposure to Delcam is an...


  • Gujrat, Punjab, Pakistan Glowlogix Pvt. Ltd. Full time

    We are looking for a Customer Service Officer to support our Sales team and provide quality customer service. His responsibilities include preparing sales proposals, updating internal databases with client and contract details, and conducting market research. If you have good communication skills and would like to gain sales and marketing experience, we'd...