Business Operations Manager

2 days ago


Lahore, Punjab, Pakistan Zameen Full time

Zameen.com is looking to hire "Assistant Manager-Sales Operations". The incumbent would be responsible for:

Responsibilities
  1. Inventory Management and CRM Maintenance
    • Maintain and update real-time inventory within the CRM system, including unit availability, pricing, and buyer payment terms.
    • Ensure accurate and updated information is accessible to the Sales Team in KSA.
    • Coordinate with internal teams and developers to secure approvals for customized discounts or payment plans as requested by prospective buyers.
  2. Cross-Border Payment Oversight
    • Manage and monitor all payment processes from KSA to Pakistan in accordance with approved SOPs.
    • Ensure clear visibility of payment procedures to KSA Sales Representatives.
    • Coordinate with Finance & Accounts teams to confirm receipts and maintain records of all transactions.
  3. On-Ground Support and Site Representation
    • Act as the Pakistan-based representative of the KSA Sales Team.
    • Conduct site visits, support client walkthroughs, and address buyer queries directly or via their appointed representatives.
    • Ensure timely and accurate communication with clients regarding documentation and project updates.
  4. Stakeholder & Process Management
    • Serve as the liaison between internal stakeholders (marketing, legal, finance, etc.) and the KSA Sales Team to ensure smooth execution of SOPs.
    • Identify and resolve roadblocks impeding operational flow or stakeholder coordination.
    • Communicate clear instructions and task ownership to all concerned parties.
  5. Policy & Project Knowledge Management
    • Remain up to date on all policy updates, project collateral, pricing changes, payment plan revisions, and new feature launches.
    • Ensure such updates are disseminated promptly and accurately to the relevant teams and individuals in KSA.

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