Administrative Assistant

• Job Title: Administrative Assistant - ISU (Islamabad)
• Number of Vacancies: 1
• Closing on: 2025-05-21

Candidate meeting the above-mentioned criteria may apply on Muslim Hands Career Website through the link below:

ROLE OVERVIEW
We are seeking a highly organised and proactive individual to provide administrative support as directed by the department to the programme's teams within the ISU-supported offices. This role will play an important role in supporting internal communication, delivery of programmes and reporting.
KEY RESPONSIBILITIES

• Organise and maintain programme documentation, ensuring all records are current and compliant with internal and donor requirements.

• Assist the Programmes Managers with scheduling, correspondence, and calendar management related to programme activities.

• Assist programmes teams in coordinating and implementing various programme activities, including WASH, Health, FSL, Education, Orphan Sponsorship, and Emergency.

• Work closely with the Programmes Managers to ensure submission of project reporting documents and maintain up-to-date project files.

• Support the review of project reporting documentation against project close out criteria such as financial reporting, checking invoices, receipts and other end of project submissions.

• Ensure project tracking tools are updated and supporting the monitoring of project timelines, deliverables, and reporting deadlines.

• Draft minutes from meetings and follow up on action points.

• Contribute to developing and maintaining effective internal communication channels between the programme's teams and other internal departments.

• Ensure requests from other departments are logged, assigned to the relevant team members, and tracked through to completion in a timely manner.

• Prepare summaries, briefings and updates as required for internal stakeholders.

• Support the preparation and sharing of donor feedback and reporting as instructed by the Programmes Managers, especially for WASH and Orphan Sponsorship.

• Adhere to MH's policies and procedures while carrying out responsibilities.

• Undertake any other reasonable duties as directed by the department or Programmes Managers.

ESSENTIAL CRITERIA

• Bachelor's degree in a relevant field (e.g. International Development, Social Sciences, Public Administration, or related discipline), or equivalent work experience in a similar administrative or programmes support role.

• Excellent command of written and spoken English.

• Proven experience in an administrative or project support role, preferably within a nonprofit or project-based environment.

• Strong organisational and time management skills, with the ability to manage multiple tasks and deadlines.

• Willingness to work flexible hours, including evenings or weekends.

• Excellent written and verbal communication skills.

• Strong attention to detail and accuracy in documentation and data entry.

• Ability to work collaboratively within a team and communicate effectively with various stakeholders and departments.

• Proactive, solution-focused approach with the ability to take initiative.

• Commitment to the mission, values, and humanitarian principles of Muslim Hands.

• Cultural sensitivity and the ability to work effectively in multicultural, multidisciplinary, and international teams.
DESIRABLE CRITERIA

• Familiarity with or knowledge of key programmatic areas such as WASH, FSL, Education and Orphan Sponsorship.

• Certification or training in project management

• Familiarity with donor-funded projects and reporting requirements

• Ability to travel both domestically and internationally if required.
All applications must include a CV and a cover letter outlining your experience and suitability for the role.