Sales executive

7 days ago

Karachi, Sindh, Pakistan HR WAYS Full time

About the job Sales Executive

Client Company Introduction:
The company Wholesale is a premier wholesale distributor of general merchandise. With a strong presence across South, Central, and North America, it caters to a diverse range of clients, including retail businesses, online wholesale sellers, and international buyers. Its dedication to exceptional service and commitment to delivering high-quality products have made it a trusted partner in the industry.

Location:
Karachi - Onsite

Opening: Sales Executive

Job Descriptions:

Responsibilities:

  1. Managing Online Sales:
    Handle and process online sales through various e-commerce platforms (website, social media, etc.). Assist customers with product inquiries and guide them to make purchases, ensuring a smooth transaction process.
  2. Customer Communication:
    Respond promptly to customer queries via email, chat, and phone calls. Maintain excellent communication with customers to build strong relationships and ensure satisfaction.
  3. Phone Support:
    Attend incoming calls related to product inquiries, order statuses, and other sales-related questions. Provide clear and concise information on products, pricing, and promotions.
  4. Follow-ups and Feedback:
    Follow up with customers post-purchase to ensure satisfaction and address any concerns. Collect customer feedback to improve services and sales processes.
  5. Product Knowledge:
    Keep up to date with product information and pricing to better assist customers with accurate details. Be able to highlight key features and benefits of products to enhance customer decision-making.
  6. Order Management:
    Assist with tracking online orders, ensuring timely fulfillment, and resolving any order issues.
  7. Sales Growth:
    Support in driving sales through effective communication and relationship-building strategies. Suggest promotions and discounts to encourage repeat business and upselling opportunities.

Requirements:

  • 1+ year of experience in online sales, customer service, or a similar role.
  • Excellent communication skills (verbal and written).
  • Comfortable answering calls and engaging with customers in a professional manner.
  • Good understanding of online sales platforms and basic CRM tools.
  • A proactive and customer-focused mindset.

Other Details:

Experience: 1+ years
Timings: 5 pm - 2 am (Night Shift)
Work Days: Monday to Saturday (Saturday can be Remote)

About HR Ways: HR Ways is an award-winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from the world's biggest SaaS Companies to the most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil, and other parts of the world.

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