DevOps Engineer

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started

About Division:
At Gladstone , it's not just what we do — it's why we do it.
We are driven by a mission to inspire our industry to innovate and to harness the power of technology in getting more people, more active, more often. We constantly challenge ourselves — and the industry — to push boundaries, define new standards, and lead the way in technology for leisure and fitness.
Our philosophy is built on three pillars:

• Constantly Challenging: We pioneer new ideas and set the standard for technological excellence.

• Win-Win: We deliver solutions that empower our customers to grow revenue, cut costs, and increase participation.

• Great People: We invest in our team's growth and nurture future leaders.

About Position:
Reporting to the Development Team Lead, the DevOps Engineer will be embedded within the development teams to design, implement, and improve the development infrastructure and CI/CD pipelines.
This role is focused on enabling R&D productivity and delivery, through automation, tooling, and secure, efficient deployments to our Kubernetes environments. The engineer will ensure smooth developer workflows, resilient CI/CD pipelines, and continual improvements to development processes and internal infrastructure.
Importantly, this role is not responsible for customer-facing production infrastructure, live monitoring, or direct customer support.

Job Responsibilities:

• Design, maintain, and continually improve CI/CD pipelines for development and test environments.

• Automate builds, testing, deployments, and other manual R&D processes to improve speed and reliability.

• Work closely with developers to improve development tooling, workflows, and infrastructure.

• Enhance and secure Kubernetes clusters used for development and non-production environments.

• Implement and advocate for best practices in containerization, infrastructure-as-code, and secure DevOps practices.

• Collaborate with R&D to ensure deployments are efficient, repeatable, and consistent.

• Continuously assess opportunities to improve efficiency, reliability, and developer experience.

• Stay current with emerging DevOps technologies, and introduce improvements that benefit the development lifecycle.

• Share knowledge and support team learning, fostering a culture of continuous improvement.

Job Qualifications & Skills:
Core Technical Skills

• Strong understanding of Azure services relevant to development infrastructure including networking basics

• CI/CD: Building and maintaining pipelines (Azure DevOps, GitHub Actions, or equivalent).

• Containers & Orchestration: Docker, Kubernetes (AKS preferred).

• Infrastructure-as-Code: ARM, Bicep, Terraform, or similar.

• Scripting & Automation: Bash, PowerShell, Python, or similar.

• Strong knowledge of security best practices within DevOps and Kubernetes.

• AI in DevOps workflows:
o Familiarity with AI-assisted CI/CD tools (e.g., GitHub Copilot, Azure DevOps AI).
o Experience using AI/ML for log analysis, test automation, or deployment validation.
o Applying AI for security scanning (code, containers, and infrastructure).
o Automating documentation, release notes, and process improvements with AI.
Desirable Skills

• Experience with deployment tools (e.g., Octopus Deploy, Helm).

• Familiarity with monitoring and observability tools (for development/staging environments).

• Exposure to Agile/Scrum workflows.

• AZ certifications such as AZ-104, AZ-400, AZ-500, AZ-900.
Personal Characteristics

• Persistent and resilient under pressure while maintaining quality.

• Self-motivated, with high initiative to improve processes and developer experience.

• Strong communicator, able to work effectively with both technical and non-technical peers.

• Resourceful, keen to learn, and enthusiastic about sharing knowledge.

• Organised, with the ability to manage priorities and balance multiple streams of

Exciting Benefits we offer:

Medical Coverage – Self & Dependents

Parents Medical Coverage

Provident Fund

Employee Performance-based bonuses

Home Internet Subsidy

Conveyance Allowance

Profit Sharing Plan [Tenured Employees Only]

Child Care Facility

Company Provided Lunch/Dinner

Professional Development Budget

Recreational area for in-house games

Sporadic On-shore training opportunities

Friendly work environment

Leave Encashment

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We're committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we've adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.

As a subsidiary of CSI, Contour Software serves as a dedicated Global Centre, currently housing employees and teams for more than 150 Divisional and Corporate departments. Contour employees are key players in implementing, supporting, extending, enhancing, and renewing enterprise systems that run thousands of medium and large businesses, as well as public institutions, globally