Quality Assurance Agent

Job DescriptionWe are seeking a Quality Assurance Agent to perform critical tasks, ensuring call quality monitoring and adherence to standards. This role involves working with management to assign tasks and targets, as well as preparing analysis reports for internal and external departments.The ideal candidate will possess excellent verbal and systematic...

Job SummaryWe are seeking a dedicated Quality Assurance professional to analyze data and identify areas for improvement in our sales process.Responsibilities:Analyze data from various sources to pinpoint potential weaknesses in the sales process.Evaluate customer interactions on different mediums to ensure consistency and quality.Closely monitor calls made...

Service Quality Assurance Specialist (QA)Are you passionate about ensuring the highest level of quality in products and services? We are seeking a skilled and dedicated Quality Assurance professional to join our team. As a Quality Assurance specialist, you will play a crucial role in maintaining and improving our service standards, ensuring customer...

Quality Assurance Specialist - Call CenterJob Description – Quality Assurance SpecialistThe Role: Quality Assurance Specialist – Call CenterLocation: Rawalpindi, PakistanThe Team: Spantronics work with multiple USA based clients in the field of Insurance, home improvement and renewal energy. We are a fast-growing organization and expanding our call...

Bilingual Quality Assurance Executive (French & English)Bilingual Quality Assurance Executive (French & English)1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from NCRI incSeasonedB2B Marketing Professional | ABX & ABM Specialist | Expertise in Content Management, SEO, &...

Call Center Quality Assurance Specialist RoleThe successful candidate will review the quality of work performed by agents through live monitoring and use of call recording system and applications. They will identify training needs for sales team and communicate to training department as needed. The role also involves providing feedback to call center team...

Looking for Customer Care Representatives (CCR) for our loan recovery call centre.Seniority levelEntry levelEmployment typeFull-timeJob functionSales and Business DevelopmentGet notified when a new job is posted. Sign in to set job alerts for "Agent" roles.Related roles:Regional Representative - Agent RecruitmentSales Agent – CSR for International...

Quality Assurance Specialist Allainet Private Limited, Pakistan We have an immediate opportunity for a Quality Assurance Specialist with extensive experience in support of the full software development to release lifecycle. Excellent background in quality assurance and business analysis is imperative.The purpose of this position is to provide advanced level...

Quality Assurance ExpertiseWe are looking for an experienced Quality Assurance Specialist to join our team. The ideal candidate will have a strong background in quality assurance, including proven work experience in a similar role.Key qualifications include a working knowledge of quality assurance tools, methods, and concepts, as well as solid knowledge of...

We are seeking a seasoned Quality Assurance professional to lead our team in maintaining and improving our Quality Assurance system. Key responsibilities include developing and implementing quality plans, conducting quality assurance training and awareness for employees, and applying statistical QC techniques to real-life quality problems.Key RequirementsThe...