
Quality Assurance Agent
2 days ago
- Performing call quality monitoring and following all standards.
- Able to work or assign tasks/targets assigned by management.
- Prepare analysis reports for internal and external departments.
- Excellent verbal and systematic skills (MS Office, monitoring software).
- Ability to multitask.
Proven work experience as a Quality Assurance Specialist or similar role.
Working knowledge of tools, methods, and concepts of quality assurance.
Solid knowledge of relevant regulatory standards.
Good communication skills, both verbal and written.
Excellent data collection and analysis skills.
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Quality Assurance Specialist
3 weeks ago
Islamabad, Islamabad, Pakistan Touchstone Communications Full timeQuality Assurance Specialist Touchstone Communications, Pakistan This is an executive level position. The prospect will be reporting to the Assistant Manager Quality Assurance. The selected candidate will be responsible for the following:Evaluating each and every agent on their assigned project every month by using the standard QA evaluation form.Providing...
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Quality Assurance Specialist
2 days ago
Islamabad, Islamabad, Pakistan Microcred Full timeJob Overview: Microcred is seeking a skilled Quality Assurance Agent to ensure the highest standards of quality in our operations.Responsibilities:Conduct thorough call quality monitoring and adhere to established guidelines.Able to work independently or as part of a team, executing tasks and targets assigned by management.Prepare detailed analysis reports...
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Quality Assurance Expert
1 week ago
Islamabad, Islamabad, Pakistan Mozack Full timeService Quality Assurance Specialist (QA)We are seeking a highly skilled Quality Assurance professional to play a crucial role in maintaining and improving our service standards.Key Responsibilities:Data Analysis: Analyze data to identify areas for improvement in the sales process.Quality Review: Review chats on different mediums to ensure quality.Call...
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Quality Control and Assurance Specialist
5 days ago
Islamabad, Islamabad, Pakistan Smart Brains Technologies Pvt. Ltd Full timeWe are looking for a skilled Quality Control and Assurance Specialist to join our team at Smart Brains Technologies Pvt. Ltd.About the Job:This role involves developing and implementing quality assurance processes and procedures to ensure that our customers receive high-quality service.Key Responsibilities:Design and implement quality control programs to...
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Service Quality Assurance Specialist
3 weeks ago
Islamabad, Islamabad, Pakistan Mozack Full timeService Quality Assurance Specialist (QA)Are you passionate about ensuring the highest level of quality in products and services? We are seeking a skilled and dedicated Quality Assurance professional to join our team. As a Quality Assurance specialist, you will play a crucial role in maintaining and improving our service standards, ensuring customer...
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Quality Assurance Specialist Lead
1 week ago
Islamabad, Islamabad, Pakistan Touchstone Communications Full timeJob OverviewThis executive-level position involves overseeing quality assurance processes to ensure exceptional customer experiences.ResponsibilitiesEvaluate agents on assigned projects monthly using a standard QA evaluation form.Provide constructive feedback through coaching sessions, focusing on areas for improvement.Evaluate each agent at least 12 times...
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Senior Quality Assurance Manager
5 days ago
Islamabad, Islamabad, Pakistan Smart Brains Technologies Pvt. Ltd Full timeSmart Brains Technologies Pvt. Ltd, a leading telecommunications company in Pakistan, is seeking a dedicated individual to fill the role of QA Manager.Responsibilities:Develop and implement quality assurance processes and procedures to ensure adherence to policies and quality standards.Monitor and evaluate inbound and outbound calls to identify areas for...
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Quality Assurance Lead
6 days ago
Islamabad, Islamabad, Pakistan Rastgar Engineering Company Pvt Ltd. Full timeJob OverviewWe are seeking a highly skilled Quality Assurance Lead to join our team at Rastgar Engineering Company Pvt Ltd.The ideal candidate will have extensive experience in maintaining and improving quality assurance systems, as well as conducting quality assurance training and awareness programs for employees.Key ResponsibilitiesMaintain and improve the...
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Quality Assurance Specialist
1 week ago
Islamabad, Islamabad, Pakistan Allainet Private Limited Full timeQuality Assurance Specialist Allainet Private Limited, Pakistan We have an immediate opportunity for a Quality Assurance Specialist with extensive experience in support of the full software development to release lifecycle. Excellent background in quality assurance and business analysis is imperative.The purpose of this position is to provide advanced level...
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Quality Assurance Specialist
2 days ago
Islamabad, Islamabad, Pakistan iGate Technologies Pakistan Full timePosition OverviewWe are seeking a diligent and detail-oriented Quality Assurance Executive to join our B2B Sales team.The Quality Assurance Executive will play a critical role in ensuring high-quality performance across multiple channels, including calls, emails, and chats. Initially, the focus will be on Call Evaluations, Email and Chat Evaluations, and...
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Quality Assurance Specialist
1 week ago
Islamabad, Islamabad, Pakistan Allainet Private Limited Full timeWe are looking for a skilled Quality Assurance Specialist to join our team at Allainet Private Limited. As a key member of our organization, you will play a crucial role in ensuring the quality and reliability of our web-based projects.Key Responsibilities:Solid understanding of structured quality assurance methodologies as well as use case definition,...
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Quality Assurance Manager
6 days ago
Islamabad, Islamabad, Pakistan weRplay Full timeWe're looking for a Quality Assurance Manager to lead our quality assurance efforts and ensure the quality of our products and systems. As a Quality Assurance Manager, you'll oversee the development and execution of automated tests, collaborate with development teams, and analyze requirements.Main Responsibilities:Oversee the development and execution of...
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Quality Assurance Professional
2 weeks ago
Islamabad, Islamabad, Pakistan Jabs Solutions Full timeAbout Jabs SolutionsJabs Solutions is a leading Information Technology and Services company based in Islamabad, Pakistan. We are committed to delivering high-quality software solutions that meet the evolving needs of our clients.We are currently seeking an experienced Quality Assurance Professional to join our team. The ideal candidate will have a strong...
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Islamabad, Islamabad, Pakistan Pakistan Revenue Automation (Pvt) Ltd. Full timeJr. Quality Assurance Engineer, Quality Assurance Engineer And Sr. Quality Assurance EngineerBachelors in Computer Science from reputed foreign or HEC-recognized institution5 JobsPosted on: Oct 16, 2016Last Date: [Insert Last Date]Company: [Insert Company Name]ResponsibilitiesEvaluates and tests new software applications according to business and functional...
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Quality Assurance Engineer
2 weeks ago
Islamabad, Islamabad, Pakistan Makkays Full timeJob OverviewMakkays is seeking a skilled Quality Assurance Engineer to join our team. As a Quality Assurance Engineer, you will play a critical role in ensuring the quality of our software products.Responsibilities:Conduct thorough testing of software applications to identify defects and issues.Collaborate with cross-functional teams to develop and implement...
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Quality Assurance
4 weeks ago
Islamabad, Islamabad, Pakistan Silverdale Full timeWe are seeking a Quality Assurance Specialist to join our growing team. The QA Specialist is responsible for developing and operating our Quality Management program, ensuring our deliverables meet the requirements of our Clients and managing internal escalations and improvement activities. This role directly influences the reputation and Client satisfaction...
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Quality Assurance Specialist
7 days ago
Islamabad, Islamabad, Pakistan iGate Full timeJob DescriptioniGate is seeking a highly skilled Quality Assurance Specialist to join our team. The ideal candidate will have experience in B2B sales environments and proven quality assurance skills.In this role, you will be responsible for ensuring high-quality performance across multiple channels, including calls, emails, and chats. Your key...
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Quality Assurance Professional
5 days ago
Islamabad, Islamabad, Pakistan P1 Lead Nerwork Full timeJob Overview: At P1 Lead Network, we're looking for a Quality Assurance Professional to join our team. As a crucial part of our operations, you will ensure that our services meet the highest standards of quality and customer satisfaction. If you have relevant experience, a passion for quality assurance, and a focus on delivering exceptional results,...
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Service Quality Excellence Professional
1 week ago
Islamabad, Islamabad, Pakistan Mozack Full timeQuality Assurance Position at MozackMozack seeks a dedicated Quality Assurance specialist to contribute to our excellence in service delivery.Main Responsibilities:Analyze sales process data to identify areas for enhancement.Evaluate chats across various platforms to guarantee quality.Monitor calls made through the dialer system.Track customer feedback,...
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Call Quality Assurance
2 days ago
Islamabad, Islamabad, Pakistan Python Leads Full timeA Quality Assurance Executive is a professional who is responsible for monitoring, inspecting each and every call in order to meet established quality standards.Traditionally, in order to fulfill these responsibilities, a Quality Assurance Executive would need to be proficient in a number of skills including:ListeningCommunication SkillsStatistical...