Hub Lead

4 weeks ago

Lahore, Punjab, Pakistan Daraz Full time

About Daraz

Founded in 2015, Daraz is South Asia's leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal, and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalized logistics and payments infrastructure in its markets. Daraz' vision is to be a champion of South Asia serving 100 million customers and businesses by 2030.

Job Description:

  • Lead and supervise a team of hub staff, including supervisors, warehouse workers, and administrative personnel. Provide guidance, training, and performance management to ensure smooth hub operations.
  • Plan and optimize workflows and processes within the hub to maximize efficiency, productivity, and timely delivery of goods. Continuously evaluate and improve operational processes.
  • Track and monitor key performance indicators (KPIs) related to hub operations, such as productivity, app utilization, on-time delivery, on-time handover, and pickup. Generate reports and provide insights to management.
  • Coordinate with delivery teams to ensure timely and accurate dispatch of goods. Collaborate with logistics personnel to plan delivery routes, optimize load capacities, and meet delivery deadlines.
  • Provide training and guidance to hub staff to enhance their skills, knowledge, and adherence to operational standards. Promote a culture of continuous learning and development.
  • Collaborate with various teams, including logistics, customer service, procurement, and quality control, to ensure effective coordination and alignment of hub operations with overall business goals.

Key Qualifications:

  • Education: Bachelor's degree from a reputable university. Master's is preferable.
  • Experience: 2 to 3 years of experience in a relevant field.

What we offer:

  • International working environment in a start-up setting, and a unique opportunity to learn from the best in e-commerce (Alibaba Group) and business growth.
  • A platform to learn from Alibaba's world-leading ecosystem.
  • Rigorous training and exposure in team management, leadership, business analytics, and operations.
  • An opportunity to train the next generation of business leaders in the 'tech' industry.
  • Competitive salary and incentive package.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management, Supply Chain, and Distribution

Industries

Transportation, Logistics, Supply Chain, and Warehousing

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