Project Controller

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Managing Director (Malaysia) - We are HIRING

Position Summary

The role is responsible for managing the day-to-day operational tasks related to order handling. This includes processing orders, ensuring the smooth transition of shipments, setting up project timelines, and tracking project costs, quality standards, and delivery schedules. They will take the lead in proposing and implementing creative solutions to address complex or unusual business challenges. The role will also advise the team on risks related to customer terms and ensure all necessary approvals align with company policies.

Position Summary

The role is responsible for managing the day-to-day operational tasks related to order handling. This includes processing orders, ensuring the smooth transition of shipments, setting up project timelines, and tracking project costs, quality standards, and delivery schedules. They will take the lead in proposing and implementing creative solutions to address complex or unusual business challenges. The role will also advise the team on risks related to customer terms and ensure all necessary approvals align with company policies.

A core part of this role involves understanding and addressing the needs of both internal and external customers by delivering professional, efficient, and high-quality service throughout every stage of the process—before, during, and after their requirements are met. In collaboration with the manager, the role will identify issues, recommend control measures, and produce reports as required. Additional duties may be assigned to support broader business operations. This role also involves providing administrative and organizational support, covering various tasks related to office coordination, communication, and general management functions.

Key Responsibilities:

• Handle full order processing cycle, including preparation of delivery/shipping documents, invoicing, and overall project control.
  

• Serve as the central point of contact for document submission, organization, and archiving related to each project.
  

• Ensure all orders are executed accurately and on time, aligning with customer requirements while effectively managing related costs and delivery schedules.
  

• Maintain clear and timely communication with customers regarding any order changes, delivery issues, or non-conformance matters.
  

• Support tracking of project gross margins (GMs), manage change orders, and monitor projects at risk of delay or cancellation.
  

• Prepare and present the Monthly Project Status Review Report for internal project meetings.
  

• Advise the business on potential risks related to customer terms and ensure required approvals are obtained in line with company policies.
  

• Prepare necessary documentation for letter of credit (LC) negotiations.
  

• Handle internal and external customer service inquiries professionally and efficiently.
  

• Collaborate cross-functionally with various teams to support decision-making and ensure project delivery priorities are met.
  

• Document, monitor, and audit internal controls to ensure compliance and operational efficiency.
  

• Follow up on outstanding payments related to assigned projects.
  
  

Requirements

Qualifications & Experience:

• Diploma or Degree in Business, Accounting, or a related field.
  

• Minimum of 3 years of relevant experience in a similar role, preferably within a structured organization.
  

• Hands-on experience in business administration, sales operations, order processing, or project/cost control is highly advantageous.
  

• Strong understanding of business processes and operational workflows.
  

Key Skills & Competencies:

• Highly detail-oriented with strong planning and organizational skills to effectively manage project timelines.
  

• Excellent written and verbal communication skills.
  

• Strong analytical thinking, with high accuracy and attention to detail.
  

• Self-motivated, independent, and capable of performing well under pressure.
  

• Effective time-management and multitasking abilities.
  

• Collaborative team player with a proactive attitude and strong interpersonal skills.
  

• Service-oriented mindset with a focus on problem-solving and customer satisfaction.
  

• Proficient in Microsoft Office, particularly Excel; experience with ERP systems is a strong plus.
  

• Exposure to project coordination, logistics, invoicing, and documentation processes.
  
  

Benefits

• Competitive package in SGD currency
  
• 14 days Annual Leave
  
• 14 days Medical Leave
  
• Medical benefits & flexi-benefits
  
• Comprehensive company insurance coverage
  
• On-market / above market annual increment
  
• Variable Bonus & performance bonuses
  
  

Seniority level

• Seniority levelExecutive

Employment type

• Employment typeFull-time

Job function

• Job functionAdministrative
• IndustriesIndustrial Machinery Manufacturing

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