Customer Sales Representatives

2 weeks ago


Islamabad, Islamabad, Pakistan Growpure Communications Full time

Minimum Requirements:

Matric/Intermediate (Higher education will be preferred)

Location: This Job post is for Rawalpindi and Islamabad candidates only.

Position: We are hiring Customer Sales Representative for our well-reputed organization (Grow Pure Communications) Call Center

Salary: Basic Salary (25,000 to 55,000) + Incentives

Additional Benefits:

  1. Weekly Bonuses
  2. 22 Working Days
  3. 1 Paid Leave will be given
  4. Medical

Working Hours:

Ramazan Timings: 8.00pm to 3.00am

After Ramzan: 6pm to 4am

Responsibilities:

  1. Manage large amounts of outbound calls in a timely manner
  2. Data entry in various platforms
  3. Follow communication "scripts" when handling different topics
  4. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
  5. Seize opportunities to upsell products when they arise
  6. Build sustainable relationships and engage customers by taking the extra mile
  7. Keep records of all conversations in our call center database in a comprehensible way
  8. Meet personal/team qualitative and quantitative targets

Job Specification:

  1. At least 6 months to 1 year experience of relevant work
  2. Good communication skills
  3. Ability to multi-task, organize, and prioritize work
  4. Fluent in English
  5. Able to work in night shifts
  6. Able to work under pressure

Note: Candidates with 2+ years of call center experience will be preferred. Freshers can also apply.

Location: Telecommunications - Rawalpindi, Pakistan

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