Oracle CC&B Senior Functional Consultant

1 week ago

Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

Oracle CC&B Senior Functional Consultant

December 25, 2023

JOB DETAILS:

Qualification & Experience:

Minimum 10 years of experience in functional role and project management including Oracle CC&B Version 2.x working experience with Bachelor Degree in Computers Science (4 years) or Masters in Computer Science.

Responsibilities:

The role is responsible for implementing the CC&B solution for SSGC internal & external customers with their satisfaction, quality and timelines. Must be adept in Technical and Functional knowledge.

Experience in implementing Oracle Utilities Customer Care and Billing & upgrading experience will be a plus.

Job Responsibilities:

  • Systems implementation experience involving configuration, development, and/or technical or functional testing for products for the Utilities Industry.
  • Play role of Support and lead for CC&B implementation & upgrade at SSGC.
  • Lead the effort for to-be process design, configure package, develop, and implement phases.
  • Business Process Mapping and Analysis.
  • Strong organization and leadership skills (prioritization of tasks, schedule management, resource management).
  • Understand key implementation & upgrade issues and implement solutions using Oracle CC&B's functionality.
  • Management Skills.
  • Business process design & development and integration.
  • Able to suggest and validate solution options for the requirements and lead the solution design with business teams.
  • Work closely with the technical (back office, development, business reporting team throughout solution design, delivery, testing & deployment).
  • Team player expected to help the project team with any functional issues that may arise during the course of the operations and project implementation and upgrade.
  • Ability to lead teams or manage across teams.
  • The technical and functional setup with respect to meter installation/removal/exchange, meter reading, route design and maintenance, Oracle Customer Care & Billing (CC&B), business reporting, billing, accounts receivable collections and severance, and related system interfaces.
  • Experience with application integration testing, including real-time applications solutions.
  • Experience with billing and rates.
  • Proven ability to work creatively and analytically in a problem-solving environment.
  • Advanced Metering Infrastructure and MDM awareness.
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