Experience Research Senior Associate

3 weeks ago

Hyderabad City Taluka, Pakistan JP Morgan Chase Full time

Join us to elevate user experiences through innovative analytics and research.

As a Experience Research Senior Associate at JPMorgan Chase within the Design and Customer Experience team, you will play a pivotal role in shaping user experiences across our products and services. Leveraging advanced proficiency in quantitative research methods, data analysis, and analytics, you will identify customer needs and translate them into actionable insights and recommendations. Your work will directly impact our offerings, collaborating with cross-functional teams to contribute to discussions on design and research, and leading the decision on which methods best suit key design questions.

Job Responsibilities:

  • Conduct and execute research studies using surveys, experiments, and log data analysis.
  • Analyze and identify patterns and trends in data, providing actionable recommendations to improve customer experience.
  • Collaborate with stakeholders to ensure the integration of CX metric and UX research insights into product development.
  • Contribute to the creation and refinement of research and measurement strategies, connecting work to business goals and success metrics.
  • Stay current with industry trends and incorporate them into team practices.

Required Qualifications, Capabilities, and Skills:

  • Masters or doctoral degree in relevant fields such as social sciences, data science, or computer science.
  • 3+ years of experience in quantitative user experience research or UX analytics.
  • Proficiency in quantitative research and data analytics, including survey and log data analysis.
  • Advanced proficiency in SQL with large-scale data warehouse platforms.
  • Advanced programming skills in Python for data wrangling and transformation.
  • Experience with data ETL using Python and SQL.
  • Experience with version control using GitHub, Bitbucket, Git, or Mercurial.
  • Expert/native level proficiency in English across oral and written communication.

Preferred Qualifications, Capabilities, and Skills:

  • Advanced understanding of survey research methodology.
  • Experience with experimental design, particularly A/B testing.
  • Experience building interactive dashboards with tools like Tableau or Looker.
  • Experience developing code-based data visualizations in Python or R.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQsfor more information about requesting an accommodation.

#J-18808-Ljbffr

  • Senior Research Associate

    1 day ago

    Faisalabad City Tehsil, Pakistan beBeeResearch Full time 30,000

    Job Title: Senior Research Associate">We are seeking a highly skilled and motivated Senior Research Associate to join our team. The successful candidate will assist in conducting research projects, data collection, and analysis. The role requires strong organizational skills, attention to detail, and the ability to work independently.">About the Role:">This...

  • User Experience Design Senior Associate

    3 weeks ago

    Hyderabad City Taluka, Pakistan JP Morgan Chase Full time

    Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.As an Experience Design Senior Associate in Connected Commerce, Commerce Enablement-Banking Payments, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced...

  • User Experience Expert

    6 days ago

    Hyderabad City Taluka, Pakistan beBeeResearch Full time $90,000 - $123,456

    Job Title:Senior Associate, Research and AnalyticsJob Description:This is a pivotal role in shaping user experiences across various products and services. As part of the Design and Customer Experience team, you will play a key role in identifying customer needs and translating them into actionable insights and recommendations.Responsibilities include...

  • Research Associate Position in the Department of Environmental Sciences

    2 weeks ago

    Faisalabad City Tehsil, Pakistan Government College University, Faisalabad Full time

    Research Associate Position in the Department of Environmental Sciences & EngineeringJoin to apply for the Research Associate Position in the Department of Environmental Sciences & Engineering role at Government College University, FaisalabadResearch Associate Position in the Department of Environmental Sciences & Engineering2 years ago Be among the first 25...

  • Research Associate in Advanced Materials

    22 hours ago

    Faisalabad City Tehsil, Pakistan beBeePolymer Full time 100,000 - 120,000

    Job Title:Research Associate - Polymer Synthesis and Characterization About the RoleWe are seeking a highly motivated Research Associate to join our team. The ideal candidate will be a full-time M.Phil/PhD Applied Chemistry/Chemistry scholar with a strong background in polymer synthesis and characterization.The ideal candidate will have a strong academic...

  • Position Vacant Research Associate Department of Food Science

    2 weeks ago

    Faisalabad City Tehsil, Pakistan Government College University, Faisalabad Full time

    Position Vacant Research Associate Department of Food Science2 years ago Be among the first 25 applicantsPosted on: 04 Oct 2017Applications are invited from Pakistani Nationals, who are not married to a foreign national, for the appointment on the following position in the Department of Food Science under Higher Education Commission project No. 5703, titled...

  • Research Associate

    3 weeks ago

    Faisalabad City Tehsil, Pakistan University of Haripur Full time

    Lasbela University of Agriculture Water & Marine Sciences Jobs in FaisalabadJob Location: Lasbela University of Agriculture Water & Marine Sciences, Uthal District, Lasbela, Balochistan, Postcode 90150, PakistanGender: Male and FemaleResponsibilities:To be defined based on specific job role.Skills:CommunicationAttention to detailCritical thinkingStatistical...

  • Research Associate in Biosensor Development

    5 days ago

    Faisalabad City Tehsil, Pakistan beBeeBiosensor Full time 20,000

    **Research Opportunities in Biosensor Development**We are seeking a highly skilled and motivated individual to join our research team as a Research Associate. The successful candidate will be responsible for assisting in the development of innovative biosensors for detecting arsenic in drinking water and blood serum.The ideal candidate will possess a strong...

  • Research Associate Position in the Institute of Home and Food Sciences

    2 weeks ago

    Faisalabad City Tehsil, Pakistan Government College University, Faisalabad Full time

    Research Associate Position in the Institute of Home and Food Sciences2 years ago Be among the first 25 applicantsPosted on: 23 Nov 2017Applications are invited from Pakistani Nationals, who are not married to a foreign national, for the appointment on the following position in the Institute of Home and Food Sciences under Higher Education Commission project...

  • Research Associate in Department Of Biochemistry

    3 weeks ago

    Faisalabad City Tehsil, Pakistan Government College University, Faisalabad Full time

    Posted on: 28 Jan 2022Research Associate in Department Of BiochemistryApplications are invited from Pakistani Nationals, who are not married to a foreign national, for the appointment on the following position in the Department of Biochemistry under Competitive Research Program for Universities – Pakistan Science Foundation Project No PSF/CRP/Consrm-713,...