Training Operations Manager

1 week ago

Karachi, Sindh, Pakistan QuickStart Technologies Inc. Full time
Job Description
  • Instructor recruiting and management: Hire and develop team members who can effectively deliver virtual training across the globe from the Karachi office, covering a wide range of technology skill sets.
  • Instructor rating and quality metrics: Develop training plans for staff to ensure high-quality training and increase quality metrics.
  • Scheduling: Optimize instructor schedules in collaboration with the schedule manager, focusing on high-value and instructor TA. Work with sales and marketing to develop and maintain the training schedule. Create an instructor certification program and an onboarding/training program to improve quality and learning standards.
  • Teaching: Conduct technology-related courses approximately 50% of the time.
  • Course Approvals: Interface with regulatory compliance to manage course approvals.
Job Specification

Job Requirements:

  • Experience in at least two of the following technology areas:
    • Database administration
    • System administration
    • Application development
    • Networking
  • Minimum of 10 years of professional experience in technology and/or operations.
  • At least 3 years of experience leading a team with demonstrable team development skills.
  • Having a Microsoft Certified Trainer (MCT) certification is a plus.
  • Having a strong network of technical experts is a plus.
  • Experience in Data Science and Project Management is essential.

Location: Information Technology and Services, Karachi, Pakistan

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