Loan Operations Specialist

1 day ago

Saddar Town, Pakistan Fulcrum Pvt Ltd Full time
Overview

Fulcrum Pvt. Limited is Hiring for a Leading Banking Client

Position: Loan Operations Specialist

About the Role:

We're seeking a detail-oriented Loan Operations Specialist to join our team supporting a premier banking client. In this role, you'll be instrumental in ensuring seamless credit operations for secured lending products (Mortgages, Auto Loans, and SME Lending).

Responsibilities
  • Process loan account opening, maintenance, and closures with strict KYC/AML adherence.
  • Verify and validate loan documentation (mortgages, auto loans, SME) as per bank policies.
  • Screen customers for PEPs, sanctions, and risk factors to mitigate fraud.
  • Execute loan disbursals, settlements, and lien releases with zero errors.
  • Maintain MIS reports, GL reconciliations, and audit-ready records.
  • Resolve customer inquiries and service requests within SLA timelines.
  • Collaborate with Relationship Managers, Risk, and Audit teams for seamless operations.
  • Identify process gaps and contribute to system improvements/UAT testing.
Qualifications
  • 3+ years in retail banking operations, preferably in mortgages, auto loans, or SME lending.
  • Hands-on experience with loan documentation, disbursals, and servicing.
  • Familiarity with KYC/AML norms, maker-checker controls, and banking software (e.g., Finacle, LMS).
  • Strong analytical skills – ability to spot discrepancies and escalate risks.
  • Proficiency in MS Excel (VLOOKUP, pivot tables) and detail-oriented reporting.
  • Excellent communication and problem-solving skills.
Details

Job Type: Full-time

Work Location: In person


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