Services Representative
1 day ago
Job Description - Services Representative (009DDA)
Services Representative - 009DDAThis position is accountable for installing, inspecting, maintaining, troubleshooting, and repairing customer equipment. The Services Representative will maintain, retrofit, and provide technical support for all Schneider products, both in the shop and on site. Work on competitive equipment may also be part of the role.
Experienced Field Services Representatives will share and provide technical instruction and guidance to new and less experienced Field Services Representatives. They will perform warranty and recall work, test circuits and equipment utilizing various tools and machines such as computers, software, workstations, circuit diagrams, etc. Analyze malfunctions in equipment and interpret maintenance manuals, using knowledge of systems and electronics to isolate and correct issues.
The Field Services Representative must be available to respond to emergency calls and for intervention, maintain service equipment, tools, and documentation, and identify sales opportunities. Any intervention will have to be prepared and performed in total respect of safety guidelines (prevention plan, protection equipment …).
Schneider Electric creates connected technologies that reshape industries, transform cities, and enrich lives. Our 160,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software, and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment.
What do you get to do in this position?- Comply with Safety and cybersecurity policies, practices, and procedures.
- Perform Startup/Commissioning on Schneider Electric products & possible competition equipment.
- Perform Preventive, scheduled, and unscheduled Maintenance on equipment.
- Analyze and interpret technical procedures, governmental regulations, different problems on our equipment and provide appropriate answers.
- Analyze and explain reports results to customers and management.
- Certification & accreditation could be required vs Business and Country regulations.
- Proactive participation in team collective initiatives & management meetings to achieve departmental and company goals (SIM1).
- Understand scope of work, respect time allocation to perform job and ensure full traceability (timesheet, change order etc.).
- Support planners, coordinators, project managers to get good customer site condition understanding.
- Escalate quality or technical issues detected in the field.
- Understand EcoStruxure offer and provide technical explanations to customers.
- Use all digital tools designed for SE SR.
- Track Installed Base (serviceable assets).
- Advise customers on different opportunities to optimize their install base and create lead generation business opportunities.
- Perform basic audits of customer's electrical systems and equipment (MPS walkthrough).
- Perform Field Services Operations by providing best in class customer experience and promote Schneider signature.
Qualifications
Who are we looking for? - This job might be for you if:- Bachelor's degree in electronics/electrical/mechanical.
- 3-4 years equivalent experience in a related field, or equivalent combinations of education and experience.
- Fluency in English.
- Good teamwork capabilities.
We seek out and reward people for being straightforward, open, passionate, effective, and challenging the status quo. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company. We're looking for people with a passion for success — on the job and beyond.
Let us learn about you Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
Schneider Electric is an Equal Opportunity Employer. Minorities/Women/Vets/Disabled.
#J-18808-Ljbffr-
Customer Service Representative
4 hours ago
Karachi, Sindh, Pakistan Horyzon Zero Services Full timePosition: Evening Customer Service RepresentativeLocation: Karachi, PakistanIndustry: LogisticsResponsibilities:1. Respond to customer inquiries and provide accurate information regarding products, services, and promotions.2. Handle customer complaints, issues, and escalations in a professional and timely manner.3. Assist customers in placing orders,...
-
Customer Service Representative Professional
2 weeks ago
Karachi, Sindh, Pakistan Gulf Star Services Full timeGulf Star Services has been a leading travel agency for over 15 years, committed to delivering exceptional service to our customers.We are seeking an experienced Logistics Customer Service Representative who can provide value to our team and contribute to the organization's success.Job RequirementsThe ideal candidate will possess strong customer service...
-
Customer Service Representative
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Title: Customer Service RepresentativeJob DescriptionWe are seeking a highly skilled and professional Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling incoming and outgoing calls professionally, addressing customer inquiries and resolving complaints in a timely...
-
Inside Sales Representative
2 weeks ago
Karachi, Sindh, Pakistan ECO Services Full timeWe are looking for an experienced Inside Sales Representative to join our team at ECO Services. As an Inside Sales Representative, you will play a critical role in driving sales growth by generating new business opportunities and developing strong relationships with customers.ResponsibilitiesYou will be responsible for:Generating sales leads through cold...
-
Customer Service Representative
1 day ago
Karachi, Sindh, Pakistan beBee Careers Part timeCustomer Service RepresentativeWe are seeking a customer service representative to handle inquiries and provide information about our products and services.Responsibilities:Responding to customer inquiries via phone or chatResolving customer issuesProviding customers with product and service informationProcessing ordersMaintaining accurate customer...
-
Phone Service Representative
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeSupport RoleWe are looking for a dedicated and skilled individual to join our team as a Phone Service Representative. In this role, you will have the opportunity to provide exceptional customer support and work in a collaborative environment.Job Description:This is a full-time on-site position for a Phone Service Representative located in Karachi Division....
-
Customer Service Representative
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeRole DescriptionWe are seeking a highly skilled Customer Service Representative to join our team. As a representative, you will be responsible for providing top-notch customer support to our clients via various channels.ResponsibilitiesHandle customer inquiries and resolve their issues in a prompt and professional manner.Proactively seek opportunities to...
-
Customer Service Representative
1 day ago
Karachi, Sindh, Pakistan MM Wide Visions Full timeCustomer Service Representative MM Wide Visions, Pakistan Come and join our excellent and rapidly growing team.We are a business outsource provider company looking for experienced professional individuals for the post of Customer Service Representative.Job SpecificationIndividual must possess the following:Minimum 1 year experience.Good IT Skills (Basic...
-
Customer Service Representative
1 day ago
Karachi, Sindh, Pakistan All Marketing Solutions Full timeProviding customer service and sales support to businesses in the telecommunications industry. We are currently expanding our team and looking for fresh graduates and students to join us as Evening Customer Service Representatives in our Karachi office.Job Description: Evening Customer Service RepresentativeResponsibilities:1. Handle customer inquiries and...
-
Customer Service Representative
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob DescriptionWe are seeking a motivated and customer-oriented professional to join our team as a Customer Service Representative. In this role, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving inquiries efficiently. This is a fantastic opportunity to develop your communication skills and...
-
Customer Service Representative
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob DescriptionZihms is seeking motivated and enthusiastic representatives to handle inbound and outbound calls across various campaigns.Responsibilities include providing exceptional customer service, answering incoming calls and responding to customer inquiries promptly and professionally.
-
Customer Service Representative
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Overview: We are seeking a motivated and detail-oriented Customer Service Representative to join our team. The ideal candidate will have excellent English language skills, strong communication abilities, and experience in a call center environment. About the Role: As a Customer Service Representative, you will be responsible for handling customer...
-
Telesales Representative
1 day ago
Karachi, Sindh, Pakistan Pureair Technical Services LLC Full timeTelesales Representative - Pureair Technical Services LLCLocation: Karachi, Pakistan (office) | UAE-based CompanyAbout Pureair Technical Services LLCPureair Technical Services LLC is a leading provider of air conditioning maintenance and repair services in Dubai, UAE. We specialize in delivering high-quality AC maintenance, repair, installation, and indoor...
-
Customer Service Representatives
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob DescriptionWe are hiring experienced Customer Service Representatives to handle customer inquiries and complaints.The successful candidate will be responsible for providing product or service information, processing orders, forms, and requests, and maintaining a record of customer interactions.Key ResponsibilitiesResponding to customer inquiries and...
-
Customer Service Representative
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Summary:We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for direct communication with clients via telephone.About the Role:This is a full-time onsite position working 9pm – 5am night shift. The ideal candidate will have strong telephone and communication skills, as...
-
Sales Representative
1 week ago
Karachi, Sindh, Pakistan Med Lab Services Full time**Job Summary**We are seeking a highly motivated and results-driven Sales Representative to join our team at Med Lab Services in Pakistan. As a key member of our sales team, you will be responsible for identifying new business opportunities, building relationships with clients, and driving revenue growth.The ideal candidate will have a strong background in...
-
Customer Service Representative
1 day ago
Karachi, Sindh, Pakistan CheckMate Private Limited Full timeCustomer Service Representative CheckMate Private Limited, PakistanResponsibilities include managing customer queries via calls and performing data entry to record orders. Adherence to disciplinary rules, regulations, and company policy is essential.Job SpecificationKey qualifications include:Strong listening skillsCalm and humble demeanor when dealing with...
-
Customer Support Representative
4 weeks ago
Karachi, Sindh, Pakistan Gulf Star Services Full timeGULF STAR SERVICES is one of the leading travel agencies for over 15 years.Our goal is to deliver excellent service to our customers. We're seeking an experienced Logistics Customer Service Representative who can offer value to our team and contribute to our organization's success.Job SpecificationSkills Required:Strong customer service skillsInterpersonal...
-
Customer Service Representative
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our remote team as Night Call Centre Representatives.The ideal candidate will have excellent communication skills, be fluent in English, and possess knowledge of trucking regulations and laws.This role involves answering customer inquiries, providing solutions, and updating...
-
Customer Service Representative
12 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeWe are seeking a skilled Customer Service Representative to oversee our customer service process.Responsibilities:Resolve customer complaints and provide exceptional support.Create policies and procedures to ensure seamless delivery of services.Plan and standardize service delivery, conducting quality assurance surveys with customers.Possess in-depth product...
