Customer Service Representative + Social Media Management
4 days ago
Tech Bridge Consultancy, Pakistan
Job Title: Customer Service Representative – Social Media Management
Terms: Full Time
Salary/Rate: To be Determined Depending on Experience
Shift: 7:00 PM to 3:00 AM – Monday to Friday
About Us:
Tech Bridge Consultancy is a managed IT service company providing innovative IT solutions and services to empower your business. With over a decade of experience in North America, Europe, and Asia, we offer flawless technology integration to maximize business performance.
About the Role:
We are seeking a dynamic Customer Service Representative – Social Media Manager to join our team at Tech Bridge Consultancy. This role involves providing exceptional customer service while managing our social media presence across various platforms.
Key Responsibilities:
- Business Development: Engage in proactive outreach, making approximately 70 cold calls and emails daily to realtors, building relationships, and expanding our network.
- Social Media Savvy: Update and manage our social media platforms, ensuring our brand's voice is consistent, engaging, and informative. Your creativity will drive our online presence, connecting with our audience and keeping them informed.
- Content Creation: Lead the charge in content creation by producing compelling talking head videos and pioneering our podcast initiative. Your storytelling skills will bring our mission to life, engaging potential clients and stakeholders.
- Digital Advertising: Design and run digital ad campaigns across various platforms. Your expertise will optimize our reach and impact, driving leads and conversions with strategic targeting and compelling messaging.
Skills & Experience:
- Experience: Proven track record in digital marketing and customer service. We value creativity, strategic thinking, and the ability to execute effectively.
- Communication Skills: Exceptional verbal and written communication skills, with a knack for persuasive storytelling.
- Social Media Proficiency: Experience managing social media platforms and creating engaging content that resonates with audiences.
- Tech-Savvy: Comfortable with digital technology and able to quickly adapt to new tools and platforms.
- Team Player: While you'll be leading initiatives independently, collaboration with our team is key to our collective success.
- A Dynamic Environment: Work with a team of innovators and disruptors in the IT industry.
- Growth Opportunities: As we grow, you'll have the chance to expand your skills and take on new challenges.
Requirements:
- Must be good in English
- Strong Communication Skills
- Interpersonal Skills
- Customer Service
- Building good relationships with customers
Industry: Information Technology and Services - Lahore, Pakistan
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Lahore, Punjab, Pakistan Tech Bridge Consultancy Full timeCustomer Service Representative + Social Media Management Tech Bridge Consultancy, Pakistan Job title: Customer Service Representative – Social Media ManagementTerms: Full TimeSalary/Rate: To be Determine – Depending on ExperienceShift: 07:00 PM to 3:00 AM – Monday to FridayAbout us:Tech Bridge Consultancy is a managed IT service company providing...
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