
Social Media Manager
1 week ago
Direct message the job poster from Jinglecred Digital Finance Limited
About the Role:
We are seeking a creative, strategic, and experienced Social Media Manager to lead our brand's online presence across various platforms. If you're passionate about building communities, driving organic growth, and delivering exceptional digital engagement—this role is for you.
Key Responsibilities:
- Manage and grow the brand's social media presence across Facebook, Instagram, TikTok, YouTube, Snapchat, and other relevant platforms.
- Ensure compliance with platform-specific privacy policies and content guidelines.
- Plan and execute organic social media campaigns aligned with brand voice and business goals.
- Stay up-to-date with the latest trends, platform updates, and viral hooks to support content development.
- Collaborate with the Customer Service team to ensure timely responses and customer satisfaction online.
- Monitor performance metrics, analyze insights, and present weekly and monthly performance reports.
- Coordinate with content/design teams to develop and maintain a content calendar with consistent publishing.
- Engage with the community—respond to comments and messages, and foster meaningful online interactions.
Qualifications:
- Minimum 2–3 years of proven experience in social media management (organic-focused).
- Strong understanding of platform algorithms and audience behavior.
- Proficiency with analytics tools (e.g., Meta Business Suite, TikTok Analytics, etc.).
- Strong copywriting and customer engagement skills.
- Ability to think creatively, work independently, and collaborate with cross-functional teams.
- Bachelor's degree required.
Preferred Experience:
- 5+ years leading social media strategy and execution.
- 4+ years managing campaigns on Facebook, Instagram, TikTok, and Snapchat.
- 5+ years in performance reporting and analytics.
What We Offer:
- A dynamic and collaborative work culture
- Growth opportunities within the organization
- Competitive salary (based on experience)
- Flexibility in working hours (if applicable)
- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionMarketing and Sales
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