Recovery Officer

3 weeks ago


Lahore, Punjab, Pakistan Zameen Full time

Job Brief:

The candidate will ensure that the collections are made on due installments within specified timelines. He/She will also be responsible to answer customers queries received through different channels and update customer's payment records in CRM.

Job Responsibilities:

  • To keep track of due installments on monthly basis and ensure payments are made in a timely

manner.

  • To ensure that the assigned monthly recovery targets are achieved regularly.
  • Maintaining contact with customers through Calls/SMS/WhatsApp and Email.
  • Working closely with Finance to verify all the transactions and issue Developer's receipts to

customers.

  • Updating account statements on regular basis and sharing with relevant customers.
  • Monitoring default at unit level and sending reminder letters and legal notices.
  • Regularly sharing construction updates to customers through Email & WhatsApp.
  • Physical meetings with customers at Developer's office as and when required.

Job Requirements:

Qualifications: Minimum Bachelors in Business.

English language proficiency is a must.

Experience: Fresh to 2 Years of experience.

Location: Gulberg, Lahore

Should be acquainted with Microsoft Office Suite, Email & Internet.

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