Lead Infrastructure Engineer

3 weeks ago


Hyderabad City Taluka, Pakistan JP Morgan Chase Full time
We have an exciting and rewarding opportunity for you to advance your Infrastructure/Application support career.

Join JPMorgan Chase's Infrastructure Platforms team as a software and systems administrator, where you'll operate and manage large-scale, fault-tolerant systems. Your responsibilities will include optimizing systems, building infrastructure, managing capacity and resilience, and automating tasks across various technical areas to support our business objectives.

Job Responsibilities:

  • Utilize High Security Access (HSA) systems, completing enhanced screening before starting employment or assignment.
  • Develop expertise in proactive monitoring and contribute to automated healing and recovery during system failures.
  • Analyze and visualize system health, uptime, performance, and capacity reports.
  • Collaborate with development teams throughout the project lifecycle to enhance reliability, analyze incident patterns, conduct post-mortems, and implement automation to prevent recurrence.
  • Identify hidden problems proactively to ensure rapid service delivery.
  • Promote a team culture of diversity, equity, inclusion, and respect.

Required Qualifications, Capabilities & Skills:

  • Formal training or certification in software engineering with 5+ years of practical experience, including 2+ years leading technical teams.
  • Strong skills in Linux, UNIX, Windows, and application/middleware support.
  • Experience with automation and configuration tools like Ansible, Puppet, or Chef.
  • Proficiency in scripting and programming languages such as Python or Java.
  • Experience managing critical application outages, root cause analysis, and remediation.
  • Knowledge of instrumentation, monitoring, alerting, and response tools like AppDynamics, Dynatrace, Splunk, or Grafana.
  • Experience with Jenkins, GIT, CI/CD pipelines, Agile, and Scrum methodologies.
  • Shift timings: 12 PM - 9 PM IST on weekdays.
  • Weekend coverage approximately once every 5-6 weeks, compensated with weekday offs.

Preferred Qualifications, Capabilities & Skills:

  • Understanding of DevOps, AIOps, and SRE principles.
  • Knowledge of cloud engineering, private cloud principles, and familiarity with public cloud platforms like AWS, Azure, or Google Cloud.

JPMorgan Chase, with over 200 years of history, offers innovative financial solutions globally. We value diversity and are committed to equal opportunity employment, ensuring a respectful and inclusive workplace for all employees and applicants.

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