Analyst, Program Operations

4 weeks ago

Hyderabad City Taluka, Pakistan Warner Bros. Discovery, Inc. Full time

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Job Summary: We are seeking a dynamic and experienced Specialist, Global Distribution Operations to join our organization.

The ideal candidate will play a supportive role in the many facets of global distribution, including onboarding new partnerships and/or technical enhancements, scheduling content, determining rights and availability clearances for content, identifying proper versions of content for distribution, tracking fulfillment, QA and triaging content or technical defects.

The Specialist will be nimble at navigating the overall needs of the Global Distribution team with the goal of providing fans around the world with a best-in-class experience with our content.

Responsibilities:

  • Driving project management in a matrixed organization (maintaining trackers, ticketing issues, driving tech adoption, tracking issue trends, etc.)
  • Maintaining business as usual content operations tasks such as scheduling, updating, version selection and supporting proper rights availability
  • Triaging feedback relating to daily content and/or technical issues from users, partners and internal teams
  • Contributing to on-time publishing efforts across the globe including cross-functional efforts to adhere to scheduling, collating readiness reports, overriding localization requirements, raising tickets for publishing blockers and communicating at-risk titles with relevant groups
  • Adopting and embracing new operational projects and technology features, including following complex runbooks and procedures

Qualifications:

  • Bachelor's degree in business administration or a related field
  • Proven experience in entertainment media, streaming, content publishing, project or program management, DTC or content operations, or a related field
  • Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all level
  • Exceptional problem-solving and critical-thinking skills
  • Self-starter who thrives in deadline-driven environments

Shift Timings:- 11:30am - 7:30pm and 6:00am - 2:00pm (Rotational)

How We Get Things Done…

This last bit is probably the most important Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

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