Ecommerce Coordinator

1 week ago

Lahore, Punjab, Pakistan Ecom Surgent Full time

Direct message the job poster from Ecom Surgent

HR Professional | Recruitment Specialist | Talent Acquisition & Employee Engagement Expert | HR Operations & Strategy | Career Development Advocate

Job Title: E-Commerce Coordinator - Shopify (Pakistan & UAE Markets)

Job Type: Full-Time - Onsite

Timings: 10 AM to 7 PM

Job Title: E-Commerce Coordinator - Shopify (Pakistan & UAE Markets)

Location: Johar Town

Job Type: Full-Time - Onsite

Timings: 10 AM to 7 PM

Job Summary:

We are looking for a highly organized and team-oriented E-Commerce Coordinator to lead and manage the daily operations of our Shopify stores targeting the Pakistan and UAE markets. This role involves overseeing product uploads, order processing, promotional campaigns, and team coordination to ensure smooth e-commerce operations and strong performance across both regions.

Key Responsibilities:
  • Supervise and coordinate a small team of e-commerce support staff including product upload assistants, customer support, and fulfillment team members
  • Assign daily tasks, set priorities, and ensure timely execution of e-commerce workflows
  • Monitor team performance and provide training or feedback as needed to improve operational efficiency
  • Act as the central point of contact between internal teams (design, marketing, logistics) and external partners (couriers, developers)
  • Oversee product management on Shopify including uploads, categorization, pricing, and inventory tracking
  • Ensure high-quality product listings with optimized content and visuals for both Pakistani and UAE customer bases
  • Coordinate regular sales campaigns, promotions, and discount strategies in collaboration with the marketing team
  • Monitor and manage daily order flow, ensuring timely fulfillment and issue resolution
  • Handle courier integrations and logistics with vendors such as TCS, Leopards, Call Courier (Pakistan) and Aramex, DHL (UAE)
  • Suggest improvements to enhance user experience, store speed, and mobile responsiveness
Requirements:
  • Bachelor's degree in Business, Marketing, or related field
  • Minimum 1–2 years of Shopify e-commerce management experience with team handling responsibilities
  • Strong command over the Shopify platform, apps, and backend operations
  • Prior experience managing cross-functional teams or support staff
  • Proficiency in Google Sheets, Excel, and Shopify analytics tools
  • Strong organizational, leadership, and communication skills
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionManagement and Manufacturing
  • IndustriesAdvertising Services

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