E-Commerce Sales Support Specialist

5 days ago

Karachi, Sindh, Pakistan TalentPop App Full time

Join to apply for the E-Commerce Sales Support Specialist role at TalentPop App

Join to apply for the E-Commerce Sales Support Specialist role at TalentPop App

Get AI-powered advice on this job and more exclusive features.

Join TalentPop App as an E-Commerce Sales Support Specialist

At TalentPop App, we're redefining the way e-commerce brands connect with their customers. We partner with fast-growing online businesses to provide top-tier customer service and sales support that enhances every step of the buyer's journey. If you're someone who takes pride in turning questions into solutions, problems into opportunities, and conversations into conversions — this role is for you.

We're on the lookout for a skilled and motivated E-Commerce Sales Support Specialist who is not only passionate about helping people but also driven to support sales efforts and maximize customer satisfaction. If you're ready to grow with a fun, fast-paced remote team, keep reading — we'd love to have you onboard

What You'll Do

  • Customer Assistance: Provide friendly and efficient support via phone, live chat, email, and SMS for inquiries related to products, orders, returns, and refunds.
  • Product Recommendations: Assist customers with making confident shopping decisions through personalized suggestions and detailed product knowledge.
  • Order Management: Monitor, update, and resolve order-related concerns with speed and accuracy.
  • Sales Support: Identify upselling and cross-selling opportunities to help boost revenue and improve the customer experience.
  • Customer Insights: Keep detailed records of customer interactions and feedback to help inform internal improvements.
  • Team Collaboration: Communicate insights and customer trends with the internal team to continually optimize the support process.

What We're Looking For
  • 1+ year of experience in e-commerce, customer service, or sales support.
  • Excellent communication skills — both written and verbal.
  • Experience with Shopify, Gorgias, Zendesk, or other CRM platforms is a plus.
  • Ability to stay calm and resourceful when handling customer concerns.
  • Strong attention to detail and organizational skills.
  • Self-motivated and comfortable working in a remote, fast-paced environment.

Why Join TalentPop App?
  • Earn commissions and enjoy annual performance-based increases.
  • Paid time off to rest and recharge.
  • HMO health coverage or a health stipend to keep you protected.
  • Performance and recognition bonuses to celebrate your wins.
  • 100% permanent work-from-home setup — no commute needed
  • Supportive, friendly team culture with real opportunities for career growth.

When applying, use application code: BCS

Ready to turn your passion for e-commerce and customer care into a rewarding career? Join TalentPop App today and help us create amazing online shopping experiences, one conversation at a time.Seniority level
  • Seniority levelNot Applicable
Employment type
  • Employment typeFull-time
Job function
  • Job functionOther
  • IndustriesIT Services and IT Consulting

Referrals increase your chances of interviewing at TalentPop App by 2x

Get notified about new Sales Support Specialist jobs in Karāchi, Sindh, Pakistan.

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • E-Commerce Sales Support Specialist

    1 week ago

    Karachi, Sindh, Pakistan TalentPop App Full time

    Join TalentPop App as an E-Commerce Sales Support SpecialistAt TalentPop App, we're redefining the way e-commerce brands connect with their customers. We partner with fast-growing online businesses to provide top-tier customer service and sales support that enhances every step of the buyer's journey. If you're someone who takes pride in turning questions...

  • E-Commerce Sales Outreach Specialist

    2 weeks ago

    Karachi, Sindh, Pakistan TalentPop App Full time

    2 days ago Be among the first 25 applicantsJoin TalentPop – Where Top Performers ThriveAt TalentPop, we partner with some of the fastest-growing e-commerce brands to deliver world-class customer experiences and drive revenue through smart, strategic support. We're currently expanding our Sales Outreach Team and looking for high-performing individuals who...

  • E-Commerce Sales Support Representative

    5 days ago

    Karachi, Sindh, Pakistan beBeeCustomerService Full time $20,000 - $25,000

    Customer Service Specialist OpportunityWe are seeking a motivated and experienced Customer Service Specialist to provide top-notch support to our customers. As a Customer Service Specialist, you will be responsible for providing friendly and efficient assistance via phone, live chat, email, and SMS for inquiries related to products, orders, returns, and...

  • Expert E-commerce Specialist Wanted

    1 week ago

    Karachi, Sindh, Pakistan beBeeECommerce Full time 800,000 - 1,500,000

    **Shopify E-commerce Specialist Opportunity**We are seeking an experienced and skilled e-commerce specialist to develop and maintain Shopify stores, create custom themes, and implement new functionalities.Key Responsibilities:Develop, maintain, and optimize Shopify e-commerce websites.Design and develop custom Shopify Apps from scratch for the Shopify App...

  • E-commerce Sales Executive

    2 days ago

    Karachi, Sindh, Pakistan HR Ways Full time

    Client Introduction:Our client is a trusted textile manufacturer known for high-quality fabrics and innovative, sustainable solutions.About the Role:Key Responsibilities:Manage and optimize product listings on various e-commerce platforms.Coordinate with the digital marketing team to run online sales campaigns and promotions.Collaborate with the content and...

  • E-Commerce Product Specialist

    7 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    E-Commerce Product SpecialistJob Summary: We are seeking a skilled E-Commerce Product Specialist to join our team. The ideal candidate will have a strong background in e-commerce, excellent technical skills, and the ability to analyze and interpret large amounts of data.Key Responsibilities:Familiarize with WordPress & Shopify listingProficient in Microsoft...

  • E-Commerce Operations Manager

    2 weeks ago

    Karachi, Sindh, Pakistan beBeeEcommerce Full time 6,000,000 - 8,000,000

    Job Title: E-Commerce Operations ManagerWe are seeking an experienced and skilled E-Commerce Operations Manager to join our team. The successful candidate will be responsible for managing the day-to-day operations of our online store, including marketing, sales, and customer service.Job DescriptionCreate and implement e-commerce business strategies to drive...

  • Assistant Manager E-Commerce

    4 weeks ago

    Karachi, Sindh, Pakistan Liberty Books Pvt Ltd. Full time

    1 day ago Be among the first 25 applicantsDirect message the job poster from Liberty Books Pvt Ltd.HR Professional | Life Coach | Lecturer | Freelance Recruiter | Talent Management | People ManagementRole DescriptionThis is a full-time on-site role for an Assistant Manager E-Commerce. The role is located in Karachi Division. The Assistant Manager E-Commerce...

  • Online E-commerce Professional

    2 weeks ago

    Karachi, Sindh, Pakistan beBeeEcommerce Full time 1,200,000 - 1,500,000

    Are you a seasoned professional looking to take on a challenging role in e-commerce management? We have an exciting opportunity for you as an e-Commerce Manager.Job Summary:We are seeking experienced professionals to oversee the operations of online store portals in major markets. As our ideal candidate, you will be responsible for managing web sales and...

  • E-Commerce Store Manager

    2 weeks ago

    Karachi, Sindh, Pakistan beBeeManagement Full time 600,000 - 800,000

    Job OverviewWe are seeking a highly motivated professional to manage our online store, overseeing daily operations and ensuring seamless customer experiences.Respond to customer inquiries regarding products and orders via email.Process online sales orders, maintaining accurate records.Document daily work and update the supervisor regularly.Be flexible and...