
Call Center Agents
4 weeks ago
Bright Holiday & Flights Limited, Pakistan
Responsibilities of the candidate include:
- Handling customer inquiries and addressing their concerns.
- Documenting the calls according to the standard procedures.
- Routing calls to appropriate sources.
- Managing and resolving customer complaints.
- Providing an overview to the customers about the product.
- Proven work experience as a Travel Agent.
- Excellent knowledge of computer reservations systems, GDS systems, and e-travelling.
- Fluency in English; multilingualism is a plus.
- Strong sales skills and commercial awareness.
- Ability to interact, communicate, and negotiate effectively.
- Sound knowledge of domestic and international travel trends.
- Degree in Hospitality, Travel, Tourism, Business or relevant field.
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3 weeks ago
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2 days ago
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