Wireless Technician

The Wireless Technician is responsible for the installation, maintenance, troubleshooting, and repair of wireless communication systems, including Wi-Fi networks, mobile communication equipment, and radio frequency (RF) systems. This role ensures seamless wireless connectivity and optimal network performance across the organization or client sites.

• Install, configure, and maintain wireless communication systems (Wi-Fi routers, access points, antennas, and repeaters).
• Perform site surveys to determine optimal equipment placement and signal coverage.
• Troubleshoot and resolve wireless network issues, including interference, weak signals, and hardware malfunctions.
• Maintain and upgrade wireless infrastructure as needed, including firmware and security updates.
• Monitor wireless network performance and provide reports or recommendations to improve connectivity.
• Collaborate with IT/network teams to ensure integration with other network systems.
• Set up and configure mobile and handheld communication devices (e.g., radios, smartphones, tablets).
• Document installation procedures, network diagrams, configurations, and maintenance logs.
• Provide technical support and training to end-users on wireless systems.
• Ensure compliance with regulatory standards and internal IT/security policies.

Education & Experience:

• Associate's or Bachelor's degree in Telecommunications, Information Technology, or related field preferred.
• 2+ years of experience in wireless communications or networking roles.
• Certifications such as CWNA (Certified Wireless Network Administrator), CompTIA Network+, or Cisco CCNA Wireless are a plus.

Technical Skills:

• Strong understanding of wireless networking protocols (802.11a/b/g/n/ac/ax).
• Familiarity with RF principles, signal propagation, and spectrum analysis.
• Experience with wireless site survey tools (e.g., Ekahau, NetSpot).
• Knowledge of wireless security standards (WPA2/WPA3, firewalls, VPN).
• Ability to work with various hardware vendors (Cisco, Ubiquiti, Aruba, etc.).

Soft Skills:

• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal abilities.
• Ability to work independently or as part of a team.
• Willingness to travel to client or remote sites if required.

• May require working in various environments such as rooftops, ceilings, data centers, and outdoor locations.
• Occasional lifting of heavy equipment.
• May involve working after hours or on weekends during installations or outages.

Competitive salary based on experience + benefits (Health, PTO, etc.)