
Customer care professional
4 weeks ago
Company Description
Gondal Group of Industries Pakistan specializes in pre-engineered structures and UPVC sheets, providing optimal solutions for both roofing and walls. Our UPVC external cladding is ideal for industrial and residential purposes. We've replaced cancer-causing asbestos with our superior PVC Corrugated Sheets, which meet world-class green building standards. Available in a variety of colors and thicknesses, our UPVC sheets are versatile for any structure and roofing needs.
Role Description
This is a full-time, on-site role for a Customer Care Professional located in the Gujrat District. The Customer Care Professional will be responsible for addressing customer inquiries, resolving complaints, and ensuring overall customer satisfaction. Day-to-day tasks include providing customer support, managing communication channels, and maintaining records of customer interactions. The role also involves analyzing customer feedback to improve service quality.
Qualifications
- Customer Service and Customer Support skills
- Excellent Communication skills, both verbal and written
- Ability to Enhance Customer Satisfaction
- Strong Analytical Skills
- Ability to work independently and handle stress
- Proficient in excel, Word and Power point
- Bachelors degree in Business Administration
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