Product Manager

4 weeks ago


Lahore, Punjab, Pakistan Maqsood Labs Full time

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Product Manager – Stylist Experience and Customer Interaction

Role Overview:

We are seeking a passionate and detail-oriented Product Manager to enhance the end-to-end experience of our stylists as they interact with customers and craft personalized fashion looks. You will drive product initiatives that integrate AI, ML, and data-driven insights to improve stylist efficiency and elevate customer satisfaction, contributing to core metrics like conversion, retention, and basket value.

Key Responsibilities:

  • Own the product vision and roadmap for features that empower stylists to deliver an exceptional customer experience.
  • Develop solutions that make use of AI/ML to enhance product recommendations, automate repetitive tasks, and improve stylist decision-making.
  • Conduct market research and analyze competitor platforms like Stitch Fix to identify gaps and opportunities.
  • Collaborate closely with the engineering team to ensure timely and high-quality delivery of new features and enhancements.
  • Gather and prioritize requirements from stakeholders, creating detailed user stories and specifications.
  • Drive continuous improvement by analyzing performance data and tracking the impact of product changes on key metrics like conversion and customer lifetime value.
  • Work alongside UX researchers and designers to test and validate product ideas, ensuring they align with both stylist needs and business objectives.
  • Enable seamless integrations with data and analytics platforms to offer stylists actionable insights on user preferences, past purchases, and fashion trends.
  • Champion an agile approach to product management, iterating quickly based on user feedback and performance metrics.
  • Educate and engage the wider team on product features, ensuring alignment and adoption.

Qualifications:

  • 3-5 years of product management experience, with a track record of delivering impactful solutions in e-commerce, fashion tech, or B2C products.
  • Understanding of advanced technologies like AI, ML, and graph databases, and their applications in user experience and personalization.
  • Experience working on products that balance user needs with business goals, especially those involving customer interaction and experience optimization.
  • Strong data analysis and decision-making skills, with the ability to turn insights into product actions.
  • Experience in agile product management and familiarity with tools like Jira, Slack, and analytics dashboards.
  • Excellent communication skills, with the ability to articulate product decisions and their impact to a wide audience.
  • Proven ability to lead cross-functional teams and manage stakeholder expectations effectively.
  • A passion for fashion, user experience, and helping people feel confident through personalized styling.
  • Bonus: Experience in A/B testing, user research, and customer lifecycle marketing.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Product Management and Marketing

Industries

Software Development

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