Business Analyst and Scrum Master

2 days ago


Islamabad, Islamabad, Pakistan SOFTOO Full time

Direct message the job poster from SOFTOO

Talent Acquisition Manager @ SOFTOO | Building Strong Talent Pipelines | HR Business Partnering

We are seeking a highly skilled Business Analyst with Scrum Master experience to join our dynamic team. The ideal candidate will play a dual role in bridging business needs with technology solutions while also ensuring Agile best practices within the development team. This role requires strong analytical, communication, and leadership skills to drive successful project execution.

Key Responsibilities:

  • Business Analysis: Gather, analyze, and document business requirements, workflows, and processes to translate them into actionable development tasks.
  • Stakeholder Engagement: Collaborate with business stakeholders, product owners, and technical teams to ensure business goals are effectively translated into product features.
  • Scrum Master Responsibilities: Facilitate Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
  • Requirement Prioritization: Work closely with product owners to define and prioritize backlog items based on business value and technical feasibility.
  • Process Improvement: Continuously assess and enhance Agile processes to ensure efficiency, team collaboration, and successful project delivery.
  • Risk Management: Identify potential risks in project execution and develop mitigation strategies.
  • Data-Driven Decision Making: Utilize data analysis tools and methodologies to drive insights and enhance decision-making.
  • User Story Development: Create and maintain detailed user stories, acceptance criteria, and technical documentation.
  • Cross-functional Collaboration: Work with developers, QA teams, and designers to ensure a seamless development process.
  • Coaching & Mentoring: Guide and mentor teams on Agile best practices, fostering a culture of continuous improvement.

Required Skills & Qualifications:

  • Bachelor's or Master's degree in Business Administration, Computer Science, Information Technology, or a related field.
  • Minimum of 5 years of experience as a Business Analyst with Scrum Master responsibilities.
  • Strong understanding of Agile methodologies (Scrum, Kanban, SAFe) and experience in managing Agile teams.
  • Proficiency in JIRA, Confluence, or similar Agile tools.
  • Experience in requirement gathering, process mapping, and business modeling.
  • Strong facilitation and communication skills to interact with stakeholders at all levels.
  • Technical acumen with an understanding of software development processes, APIs, and databases.
  • Ability to work in a fast-paced environment and manage multiple projects simultaneously.
  • Scrum Master Certification (CSM, PSM) or Business Analysis Certification (CBAP, CCBA) is a plus.

Preferred Skills:

  • Experience in cloud-based solutions, SaaS, or enterprise applications.
  • Knowledge of SQL, data analytics, and business intelligence tools.
  • Prior experience in financial, healthcare, or e-commerce domains is a plus.
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionResearch, Analyst, and Information Technology
  • IndustriesIT Services and IT Consulting

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Customer Success Representative (Onsite, Islamabad, PKR Salary)Director of Business Operations & MarketingOperations & Process Excellence AssociateBusiness Analyst / Technical Documentation Specialist

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