Cyber Security

About the Company

SNSKIES is a renowned leader in the field of cybersecurity, dedicated to safeguarding businesses and organizations from evolving digital threats. With a commitment to innovation and excellence, we offer cutting-edge solutions to protect our clients' digital assets.

About the Role:

We are hiring a Cybersecurity and SOC Manager – Managed Security Solutions & Services to build and lead a Managed Security Operations Center (SOC) that delivers 24x7 security monitoring, threat detection, and incident response services to external customers. You will also play a key role in pre-sales Cloud SOC Service and operations for existing and new clients, compliance alignment, and continual maturity of security operations. This is a strategic leadership role responsible for creating scalable processes, managing delivery teams, and ensuring service excellence across all managed SOC engagements.

Key Responsibilities:

Managed Cybersecurity Solution and SOC Services – Strategy, Delivery & Growth

• Establish the Managed SOC function from the ground up, including service definitions, tools selection, processes, and team structure.
• Define the service catalog and packages for SOC-as-a-Service, including monitoring tiers (L1/L2/L3), SLAs, onboarding workflows, and escalation protocols.
• Build a high-performing team of SOC analysts, engineers, and team leads to support 24x7 operations for external clients.
• Lead threat detection, incident response, threat hunting, and reporting activities across multiple customer environments.
• Ensure SOC services align with regulatory standards (ISO 27001, SOC 2, NIST) and customer compliance needs.

Customer-Facing Operations

• Engage directly with clients to understand their security requirements and customize monitoring solutions accordingly.
• Oversee onboarding of new customers: log ingestion, use-case configuration, detection tuning, and alert triage setup.
• Provide executive-level reporting and analysis to clients, including threat intelligence briefings and incident summaries.
• Act as the primary escalation point for major incidents affecting clients.

Team Leadership & Technical Oversight

• Recruit, train, and lead a team of SOC analysts and incident responders dedicated to managed services.
• Oversee operational KPIs, analyst shift coverage, and service quality metrics.
• Develop and maintain standard operating procedures (SOPs), playbooks, and knowledge base content for the SOC team.
• Implement ongoing skill development, certifications, and performance reviews for team members.

Tools & Automation

• Select and integrate best-fit SIEM, EDR, SOAR, and threat intelligence platforms for client environments (e.g., Fortinet, Splunk, QRadar, Cortex XDR, Sentinel).
• Design log ingestion pipelines and ensure timely and accurate integration of customer data.
• Drive automation of detection, enrichment, and response workflows to enhance efficiency and scale.

Pre-Sales & Business Enablement

• Partner with the sales team in pre-sales activities, including solution design, technical workshops, proposals, and RFP responses.
• Help position the MSSP offering in the market by contributing to pricing models, customer presentations, and marketing materials.
• Serve as a subject matter expert in customer-facing meetings and negotiations.

Qualifications & Skills:

• Bachelor's or Master's in Cybersecurity, Computer Science, Information Technology, or related field.
• 3–5 years of experience in cybersecurity with 4+ years in a SOC leadership role, preferably in a SOC services or Managed Security Services Provider (MSSP).
• Experience in building or scaling MSSP/SOC-as-a-Service offerings.
• Strong understanding of:
• SIEM tools (FortiSIEM, QRadar, Splunk, Sentinel, ELK Enterprise)
• XDR/EDR platforms (Cortex XDR, CrowdStrike, SentinelOne and opensource)
• SOAR solutions and threat intelligence tools (FortiSOAR, MISP, VirusTotal, etc.)
• Security standards: MITRE ATT&CK, NIST, ISO 27001, SOC 2
• Strong leadership, people management, and customer engagement skills.
• Preferred certifications: CISSP, CISM, CEH, GCIA, GCIH, ITIL V4, ISO 27001 Lead Implementer

Salary: According to the experience, between PKR 400,000 to PKR 900,000 (Negotiable)