Service Project Manager

2 days ago


Lahore, Punjab, Pakistan Sharp Brains Full time

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Direct message the job poster from Sharp Brains

Sharp Brains is a premier IT Services & Solutions Provider based in the UK, specializing in tailor-made solutions to meet your unique business needs. We offer end-to-end IT solutions and 24/7 on-demand and managed technical support. Our mission is to deliver IT services and solutions globally while fostering trust, confidence, and expertise. With a highly skilled team and a global reach, we ensure seamless support and innovative solutions to address complex IT challenges.

Role Description

This is a full-time, on-site role for a Service Project Manager located in Lahore. The Service Project Manager will be responsible for managing service delivery, ensuring customer satisfaction, and overseeing IT service management. Key tasks include coordinating with technical teams, managing project timelines, and maintaining high customer service standards. The role also involves regular communication with clients to address their needs and troubleshoot any issues promptly.

Qualifications
  • Skills in Service Delivery Management and IT Service Management
  • Experience in ensuring Customer Satisfaction and providing exceptional Customer Service
  • Excellent organizational and project management skills
  • Strong communication and interpersonal abilities
  • Ability to work effectively in a team-oriented, collaborative environment
  • Experience in the IT industry is a plus
  • Bachelor's degree in IT, Business Management, or a related field
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Project Management and Information Technology
Industries
  • Technology, Information and Media

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