
Service Delivery Manager
14 hours ago
- Responsible for supporting Service Delivery Management according to agreed KPIs and project targets.
- Assist the Country Manager in acting as the primary point of contact for all key project stakeholders.
- Support project performance management, including the oversight of all resources deployed and engaged in projects.
- Aid in planning, leading, forecasting, risk management, negotiation, issue resolution, and communication management for projects.
- Support the Country Manager in ensuring adherence to best practices, processes, and strategic management objectives.
- Assist Human Resource Management in resource management activities.
- Support administrative, logistical, HR, technical, technological, and infrastructural operations.
- Help the Country Manager in effective communication and reporting related to projects.
- Provide strategic and tactical support to management.
- Oversee training, development, and performance management of project teams in collaboration with Human Resource Management.
- Manage vendor relationships and performance.
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