IT Support Specialist

4 weeks ago

Karachi, Sindh, Pakistan Rewterz, Inc. Full time
Experience Level:Mid-Level (2–4 years)About the Role:

We are looking for a proactive and technically skilledIT Support Specialistto join our team. The ideal candidate will have hands-on experience in troubleshooting and maintainingnetwork infrastructureandserver systems, ensuring smooth operations and minimal downtime.

Key Responsibilities:
  • Provide Tier 1 and Tier 2 IT support for hardware, software, networking, and server-related issues.
  • Monitor and maintain network performance, including switches, routers, firewalls, and Wi-Fi access points.
  • Install, configure, and troubleshoot Windows and Linux-based servers.
  • Perform regular system backups, patch management, and updates.
  • Managementof Fortinet, Security surveillance and Access controls.
  • Collaborate with vendors and service providers for network and server support.
  • Maintain accurate documentation of systems, configurations, and procedures.
  • Ensure compliance with IT policies and security protocols.
Requirements:
  • Bachelor's degree in Information Technology, Computer Science, or related field.
  • Proven experience (2–4 years) in IT support with a focus on network and server troubleshooting.
  • Strong knowledge of TCP/IP, DNS, DHCP, VPNs, and firewall configurations.
  • Experience with Windows Server, Active Directory, and basic Linux server administration.
  • Familiarity with virtualization technologies (VMware/Hyper-V) is a plus.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and manage multiple priorities.
What We Offer:
  • Competitive salary and benefits package
  • Professional development opportunities
  • A supportive and tech-savvy work environment
Apply Now
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