Customer Integration Specialist

2 weeks ago


Karachi, Sindh, Pakistan NielsenIQ Full time

Company Description

Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.

Job Description

Customer Integration Specialist is responsible for providing technical integration and services support to NIQ GfK customers. This role develops and delivers professional services product content delivery scripts and exports to NIQ GfK global customer base. Creating, updating and maintaining NIQ GfK customer online help documentation is managed by Customer Integration Specialist. Operationally, this role assists customer success team and commercial team by creating reports / queries / analysis of catalog data.

Note: This is a Pakistan night shift position.

  • Accompany commercial team to customer demos and calls, advise and participate in technical discussions regarding functionality, features, connectivity, development and test efforts
  • Provide technical product catalog integration support via email, chat and calls
  • Provide support to fellow customer success members in automating technical tasks and processes
  • Provide / run basic reports for catalog for customers and North American sales reps
  • Develop and deliver professional services product content delivery scripts and exports for existing and prospecting customers
  • Manage customer delivery projects with some assistance by lead/manager
  • Work with development team on customer reported bugs and issues and ensure they are addressed
  • Take customer requirements and assist manager in creating service SOWs

Qualifications

  • Moderate Database knowledge of Oracle, MS SQL, mySQL
  • Moderate understanding of at least one scripting language such as Java Script
  • Basic knowledge of programming languages such as Python and JAVA
  • Basic understanding of Windows and Linux
  • Knowledge of Microsoft Office programs
  • Bachelor's degree in Computer Science
  • Experience working with at least one database management system
  • At least 1-2 years of experience or equivalent working at GfK Etilize or outside GfK Etilize

Additional Information

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: Diversity and Inclusion

#J-18808-Ljbffr

  • Karachi, Sindh, Pakistan Nielsen Consumer LLC Full time

    Company DescriptionJoin GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new...


  • Karachi, Sindh, Pakistan Systems Integration Full time

    Job OverviewWe are seeking a highly skilled Visual Design Specialist to join our team at Systems Integration. The ideal candidate will be responsible for designing production artwork for newly developed products, as well as creating engaging content for social media platforms.The selected candidate will possess strong skills in Freehand, Photoshop,...


  • Karachi, Sindh, Pakistan NielsenIQ Full time

    Customer Integration Data Transformation SpecialistJob DescriptionThe Customer Success function is a cornerstone of NIQ Brandbank, playing a crucial role in customer onboarding, adoption, retention, development, and satisfaction for both Brandbank and Etilize solutions.The Customer Integration function is a vital, client-facing component of NIQ Brandbank. It...


  • Karachi, Sindh, Pakistan Nielsen Consumer LLC Full time

    Job DescriptionThe Customer Success function is a cornerstone of NIQ Brandbank, playing a crucial role in customer onboarding, adoption, retention, development, and satisfaction for both Brandbank and Etilize solutions.The Customer Integration function is a vital, client-facing component of NIQ Brandbank. It is responsible for managing the suite of solutions...


  • Karachi, Sindh, Pakistan ibex. Pakistan Full time

    Are you passionate about technology and integration? Ibex, a leading consulting firm, is looking for an experienced Integration Specialist to join its team.In this role, you will be responsible for ensuring seamless connectivity between systems, identifying areas for process/product improvements, and providing top-notch customer service.The ideal candidate...


  • Karachi, Sindh, Pakistan ibex. Pakistan Full time

    Ibex, a leading outsourcing and offshoring consulting firm in Pakistan, is seeking an experienced Integration Specialist to join its team.Job Summary:The successful candidate will be responsible for ensuring seamless integration between various systems, providing exceptional customer service, and working closely with dealerships to resolve any technical...


  • Karachi, Sindh, Pakistan Astera Software, Inc. Full time

    Data Integration RoleAstera Software, Inc. is looking for an experienced Data Integration Specialist to join our team. In this role, you will provide technical pre-sales support to the sales team and demonstrate the value of our data integration products to potential clients.


  • Karachi, Sindh, Pakistan NielsenIQ Full time

    Job DescriptionThe Customer Integration Specialist plays a crucial role in providing technical integration and services support to NielsenIQ customers.This individual develops and delivers professional services product content delivery scripts and exports to our global customer base, creating, updating, and maintaining online help documentation.


  • Karachi, Sindh, Pakistan Pakistan Single Window (PSW) Full time

    Pakistan Single Window (PSW) requires a highly skilled Integration Requirements Specialist to join our team. This role involves working closely with business analysts, clients, and IT professionals to gather and analyze integration requirements.The successful candidate will have strong communication, presentation, and interpersonal skills to work effectively...


  • Karachi, Sindh, Pakistan NielsenIQ Full time

    About the RoleWe are seeking a highly skilled Technical Integration Specialist to join our team at NielsenIQ. As a key member of our consumer insights team, you will be responsible for providing technical integration and services support to our global customers.This role requires strong analytical and problem-solving skills, as well as excellent...


  • Karachi, Sindh, Pakistan ibex. Pakistan Full time

    Ibex, for one of its global clients, is looking to hire an Integration Specialist.Responsibilities:Complete cases and order fulfillment daily according to department policies or Implementation Services Level Agreement.Prioritize daily work using department rules and accept work overflow when needed.Communicate with dealers/vendors using phone and...


  • Karachi, Sindh, Pakistan NymCard Limited Full time

    About NymCard LimitedNymCard Limited's mission is to empower fintech and financial innovators to launch seamless payment programs with our cutting-edge infrastructure, at unprecedented speed. Our open API modern card issuing platform offers flexibility and control to issue cards, authorize transactions, and manage payment operations with just one integration...


  • Karachi, Sindh, Pakistan Lemon Tree Consulting - Global Recruitment & Executive Search Full time

    Lemon Tree Consulting is seeking an Integration Technical Consultant to drive digital transformation for our clients.Responsibilities:Define technical requirements and assess current technology landscapes to identify opportunities that create business value.Collaborate with end users, customers, and development partners to deliver seamless integration...


  • Karachi, Sindh, Pakistan Itcreaters Full time

    Itcreaters is a leading e-commerce solutions provider looking for an experienced Senior E-commerce Integration Specialist to join our team in an internship role.Job Description:The ideal candidate will have a strong background in e-commerce development and experience with platforms like Shopify, WordPress, etc. The internship duration will be approximately...


  • Karachi, Sindh, Pakistan ibex. Pakistan Full time

    Ibex, a global consulting firm based in Pakistan, is seeking an Integration Specialist to join its team.The ideal candidate will have a minimum of three years' experience in customer contact or customer service, with proficiency in Microsoft Suite, specifically Excel, Outlook, and Word.This role involves prioritizing daily work using department rules and...


  • Karachi, Sindh, Pakistan Premio Travel & Tours Full time

    We are looking for a highly skilled Customer Acquisition Specialist to join our Premio Travel & Tours sales team. As a Customer Acquisition Specialist, you will be responsible for making outbound calls to potential customers, promoting our products and services, and closing deals. The ideal candidate will possess excellent communication skills, persuasive...


  • Karachi, Sindh, Pakistan Pakistan Single Window (PSW) Full time

    Senior Business Analyst - I (Integrations)Gather and analyze integration requirements from business stakeholders.Collaborate with business analysts, clients, and IT professionals to understand and document integration needs.Coordinate with external vendors, partners and countries to analyze the integration needs and data exchange requirements, create data...


  • Karachi, Sindh, Pakistan NielsenIQ Full time

    About the RoleWe are seeking an experienced Integration Solutions Architect to join our team. As a key member of our Client Integration function, you will play a vital role in ensuring seamless data transformation and integration processes that meet client needs and project specifications.Your primary responsibility will be to support the successful...


  • Karachi, Sindh, Pakistan NielsenIQ Full time

    Job OverviewWe are looking for a highly skilled Digital Product Manager to join our Client Integration function. As a key member of our team, you will be responsible for delivering bespoke integrations and data transformation solutions to meet client needs and project specifications.Your primary responsibility will be to manage standard and custom data...


  • Karachi, Sindh, Pakistan Dms Research Full time

    Job Title: Logistics and Customs SpecialistDMS Research is looking for a skilled Logistics and Customs Specialist to manage our import operations in Karachi, Pakistan.About the RoleResponsible for coordinating import logistics, managing L/C requests, and supervising inland logistics.Negotiate with suppliers on amendments, ensure compliance with customs laws,...